The ABSC operates on a hybrid staffing model. Staff members are in the Waterman office 2-3 days a week and work remotely on alternate days. We can be reached via Microsoft Teams Monday – Friday 8:00AM-4:30 PM. Teams is the quickest and most efficient way to connect with us.

Our physical office is open 8:00 AM-4:30 PM Monday -Thursday, and closed on Fridays but limited staff will be available on site as needed. Please call the numbers printed on the door for available staff and someone will assist you or return your call at their first opportunity.

The Administrative Business Service Center supports the following administrative departments across campus.

Each unit that the ABSC serves is assigned an ABSC team of one Business Analyst and one Specialist. Your ABSC team coordinates activities and acts as a conduit for information related to administrative services. The ABSC staff keep abreast of University policies, procedures, and practices and advise their units of these changes. Please see the listing to find your Analyst or Specialist.

Office of the Chief Information Officer

DepartmentAnalystSpecialist
Database AdministrationJohn SislerMelissa Delisle
Enterprise Application ServicesJohn SislerMelissa Delisle
ETS AdministrationJohn SislerMelissa Delisle
ETS Client ServicesJohn SislerMelissa Delisle
Information Security OfficeJohn SislerMelissa Delisle
Systems Architecture & AdministrationJohn SislerMelissa Delisle
Telecomm & Network ServicesJohn SislerMelissa Delisle

Graduate College

DepartmentAnalystSpecialist
Office of the Dean of the Graduate CollegeRyan DattilioRebekah Prouty

Office of the President

DepartmentAnalystSpecialist
President's OfficeMary Ann RoyMelissa Delisle
Audit ServicesRyan DattilioJen Whitney
Office of International EducationJay BondurantMelissa Delisle
UVM FoundationMary Ann RoyKatie Roth
University RelationsRyan DattilioKatie Roth

Safety & Compliance

DepartmentAnalystSpecialist
Saftey & ComplianceJohn SislerSarah Braasch
CATcard Service CenterRyan DattilioSarah Braasch
Compliance & Privacy ServicesRyan DattilioJen Whitney
Emergency ManagementJohn SislerSarah Braasch
Environmental Health & SafetyJohn SislerSarah Braasch
Police ServicesJohn SislerJen Whitney
Risk ManagementRyan DattilioSarah Braasch
University InsuranceRyan DattilioSarah Braasch

Strategic Communications 

DepartmentAnalystSpecialist
Department of Strategic CommunicationsJeff JohnSarah Braasch
University CommunicationsJeff JohnSarah Braasch
University MarketingJeff JohnSarah Braasch
UVM StudiosJeff JohnSarah Braasch

Office of the Provost and Senior Vice President

DepartmentAnalystSpecialist
Provost's OfficeMary Ann RoyKatie Roth
Faculty SenateMary Ann RoyRebekah Prouty
Military StudiesMary Ann RoyMelissa Delisle
Office of Institutional ResearchMary Ann RoyJen Whitney
Osher Center for Integrative HealthMary Ann RoyRebekah Prouty
UVM Environmental ProgramMary Ann RoyKatie Roth

Office of the Vice Provost for Academic Affairs & Student Success

DepartmentAnalystSpecialist
VP Academics & Student SuccessJay BondurantKatie Roth
Career CenterJay BondurantMelissa Delisle
Center for Academic SuccessJay BondurantMelissa Delisle
Global OutlookJay Bondurant 
UVM GoJay Bondurant 

Office of the Vice Provost for Faculty Affairs

DepartmentAnalystSpecialist
VP Faculty Affairs OfficeMary Ann RoyKatie Roth
Center for Teaching & LearningMary Ann RoyRebekah Prouty
Community-Engaged Learning OfficeMary Ann RoyJen Whitney
Writing in the DisciplinesMary Ann RoySarah Braasch

Diversity, Equity & Inclusion

DepartmentAnalystSpecialist
VP DEI OfficeRyan DattilioJen Whitney
Center for Cultural PluralismRyan DattilioJen Whitney
Diversity, Engagement & Professional DevelopmentRyan DattilioJen Whitney
Interfaith CenterRyan DattilioSarah Braasch
Mosaic Center for Students of ColorRyan DattilioSarah Braasch
PRISM CenterRyan DattilioSarah Braasch
Women & Gender Equity CenterRyan DattilioSarah Braasch

Enrollment Management

DepartmentAnalystSpecialist
VP Enrollment Management OfficeElora DittonJen Whitney
AdmissionsElora DittonJen Whitney
OrientationElora DittonJen Whitney
RegistrarElora DittonJen Whitney
Student Financial ServicesElora DittonSarah Braasch

Student Affairs

DepartmentAnalystSpecialist
Vice Provost Student Affairs & Dean of Students OfficeMary Ann RoyKatie Roth
Center for Health & Well-BeingJeff JohnRebekah Prouty
Center for Student ConductMary Ann RoyKatie Roth
Davis CenterJeff JohnMelissa Delisle
Living & Learning CenterJeff JohnKatie Roth
Residential Learning CommunityJeff JohnKatie Roth
Residential LifeJeff JohnKatie Roth
Student & Community RelationsMary Ann RoyKatie Roth
Student LifeJeff JohnMelissa Delisle

Finance & Administration

DepartmentAnalystSpecialist
VP Finance & Admin. OfficeJohn SislerJen Whitney
Administrative Business Service CenterJohn SislerJen Whitney
Financial Analysis & BudgetingJohn SislerJen Whitney
Finance & Facilities AdministrationMary Ann RoyJen Whitney
Univeristy Financial Services (UFS)
UFS CentralJohn SislerKatie Roth
Disbursement CenterJohn SislerKatie Roth
Financial & Accounting ServicesJohn SislerKatie Roth
Non-credit RegistrationJohn SislerKatie Roth
Payroll & Tax ServicesJohn SislerKatie Roth
Print & Mail ServicesJay BondurantMelissa Delisle
Purchasing ServicesJohn SislerKatie Roth
Treasury ServicesJohn SislerKatie Roth
University Event ServicesJay Bondurant 
UVM BookstoreJay BondurantJen Whitney
Facilities Management (FM)
FM CentralJohn SislerRebekah Prouty
Custodial ServicesJohn SislerSarah Braasch
Physical PlantMary Ann RoyRebekah Prouty
Planning, Design & ConstructionMary Ann RoyJen Whitney
Office of SustainabilityMary Ann RoyRebekah Prouty
Transportation & Parking ServicesJohn SislerRebekah Prouty

Legal Affairs & General Counsel

DepartmentAnalystSpecialist
VP for Legal Affairs & General CounselJay BondurantJen Whitney
Human Resource ServicesJay BondurantKatie Roth
Professional Development & TrainingJay BondurantKatie Roth
Real EstateJay BondurantJen Whitney
Staff CouncilJay BondurantSarah Braasch

Research

DepartmentAnalystSpecialist
VP Research Admin OfficeMary Ann RoyRebekah Prouty
Gund Institute for EnvironmentMary Ann RoySarah Braasch
Office of Animal Care ManagementJeff JohnRebekah Prouty
Office of EngagementMary Ann RoyJen Whitney
Research DevelopmentJeff JohnRebekah Prouty
Research Protections OfficeRyan DattilioRebekah Prouty
Sponsored Project AdministrationRyan DattilioKatie Roth
Research Support & IntegrityRyan DattilioRebekah Prouty
UVM InnovationsJeff JohnRebekah Prouty
VT Advanced Computing CenterJeff JohnKatie Roth