Dealing with difficult people and difficult situations is part of life. If you know how to have a thorny conversation or how to navigate your way through conflict, then you have valuable tools that will help you excel in your personal and professional life.
This keynote presentation focuses on you and how you deal with conflict. Self-knowledge about your habits, patterns, and preferences prepares you to effectively manage the tricky situations that life throws at you.
After we explore personal conflict styles, we look at factors that influence conflict: how the brain is “hard wired” to react to perceived threats, sociological factors such as identity, and the power of emotions.
Following the keynote there will be breakout sessions addressing the keynote from multiple perspectives throughout the day.