Go  To Archive


Sign Up!

The Pure Vermont Newsletter
     By the Attorney General's Consumer Assistance Program                                      JUNE 2013

Avoid the Burn of Unclear Sunscreen Labeling

After the long winter without concentrated sunlight, Vermonters venture outdoors to enjoy summer activities, which puts them at risk of direct sun exposure. Unfortunately, the same thing that can bring people so much happiness can also be the bearer of unfortunate health consequences.

Bottle of Sunscreen

According to the Center for Disease Control and Prevention, more than 60,000 people were diagnosed with skin cancer in 2009. 90% of these diagnoses are the consequence of sun exposure. This is not to say that people should not hang out at the beach or enjoy a day at the park, but they should make sure that they are properly protecting their skin.

There are three types of UV rays that consumers should be knowledgeable about when selecting an appropriate sunscreen: 
Rays that penetrate the top layers of the skin, causing the noticeable external “sun-kissed glow” or burn.

SPF 15 or higher

Rays that penetrate deep layers of the skin, which leads to health issues, weakened immune system, and skin cancer.

"Broad Spectrum”

Strongest “UV” rays that are absorbed by the ozone layer.

No Such Coverage 

Many people are not aware that there are multiple types of ultraviolet light, and not all sunscreens are capable of protecting against all of these. The “UV” we so often hear when talking about sun protection refers to the ultraviolet region of the electromagnetic spectrum.

New regulations put forth by the Food and Drug Administration (FDA) dictate that sunscreens must offer “broad spectrum” protection, which guards skin against UVB and UVA rays.

Sunscreen that is NOT  “broad spectrum” or above SPF 15 must have the following WARNING:
  SKIN CANCER/SKIN AGING ALERT:   Spending time in the sun increases your risk of skin cancer and early skin aging. This product has been shown only to help prevent sunburn, not skin cancer or early skin aging.

No sunscreen is completely waterproof or sweat proof, and can no longer be labeled as such. Sunscreens can be water resistant, but it is important to note how quickly they wear off so that people may reapply adequately.

Continue reading... 

Home Solicitation Sales Rule and the Right to Request a Chargeback

Vermont's new Credit Billing for Certain Home Solicitation Sales law may be of interest to you and your credit card issuer. Effective May 18, 2013, Vermont consumers will have at least one year to request a credit card chargeback (or longer, if the credit card's rules so provide), regardless of whether they have already paid the charge if:  

  1. A home solicitation sale is involved, that does not qualify as an exemption to the rule,

  2. Proper oral and written notice of the right to cancel has not been given, or a proper request to cancel has not been honored, and

  3. There was deception or unfairness in the original transaction. 

View the Changes Online


Patent Trolling Protection

Business Credit vs Personal Credit



Find Us On Facebook

Used Car Purchasing Guide


       More consumers >>

Pure Vermont RecogniTion

Attorney General Sorrell and Mike Smith

The second Pure Vermont Award was issued on June 11, 2013, to Mike Smith the VT President of FairPoint Communications.  Smith has made significant efforts to educate and bring attention to telephone and wire fraud scams originating from the Jamaican "876" area code.  Among efforts include creating the "Beware: Scams from Area Code 876" website and being a proponent of awareness in the Federal legislature. 

Click here to learn more about wire transfer fraud and other common scams.  
Continue Reading...

Find out more about Pure Vermont Now!

Pure Vermont is about bringing consumer awareness to every door step while celebrating the wholesome values that Vermonters are known for, such as helping our neighbors, caring for our community, and promoting fair dealing in the marketplace.  The most important component of the Pure Vermont initiative is you.

Nominate someone for the Pure Vermont Award Now! 


131 New Complaints

Scams - Unsolicited
Auto - Failure to Perform
Auto - Defective Merchandise
Auto - Advertising

Auto - Defective Merchandise
Scams - Unsolicited
Services - Failure to Perform


To sign up or unsubscribe send an email to cap@atg.state.vt.us with "Remove" in the subject with "Newsletter Sign Up" or "Newsletter Remove" in the subject line.