Student Financial Services Information for Parents
Whether you are helping your first child navigate the college application process, or have been through this process before, we hope that you
will find our website to be a very useful resource. Please utilize the links below and in the menu at the left to find information about the financial aid
process, paying for college, billing, scholarships and more! If you can't find what you're looking for, please contact our office at
firstname.lastname@example.org or 802-656-5700. Our counselors are happy to answer all of your questions!
As students join the UVM community, one of the biggest changes is the transition of information access and privacy rights from
the parent to the student. Click here to view our top tips for navigating this transition, and be sure
to have your student set you up as an Authorized Payer
so you can stay in the loop.
Helpful Resources for Students and Families
Frequently Asked Questions ... from Parents
Below are the top five questions we hear most often from parents. For answers to more frequently asked questions, please visit our FAQ page.
- How do I get a copy of my student’s bill?
Students have access to view their billing statements online through the student portal. Students can set up Authorized Payers on their account, who will be given login access to view and pay bills. The Student Financial Services staff cannot set up Authorized Payers, and cannot access or reset login information. Parents should request that their student set them up as an Authorized Payer. Click here to view instructions for setting up an Authorized Payer. When viewing the account, students or Authorized Payers can click the PDF logo next to the issue date to open a printable version of the billing statement.
- What is the difference between viewing the latest statement and account status?
The current statement is a snap-shot in time and reflects only transactions which occured prior to the statement date. The current statement does not reflect transactions or payments which posted after the statement date. Account Status (or Current Account Balance) reflects recent account activity, including transactions which posted after the last statement was generated. If a payment was just made on the account and you want to verify the transaction, select the Account Status option.
Also, please keep in mind that the statement may include pending financial aid (financial aid which we expect to pay to the account) while the current account balance only reflects financial aid that has actually disbursed (paid) to the account.
The current statement and current account balance can be found by logging in through the Authorized or Guest Payer logins.
- When do students receive their financial aid award?
Incoming students will receive notification of a completed financial aid award beginning in late March, after any requested documentation has been received and reviewed by Student Financial Services. If you have not returned required information by mid-April you will receive notification of a tentative financial aid award, which is an estimated financial aid award package based upon information submitted on the FAFSA. A tentative award is an estimate only and will not be finalized until all required information has been submitted and reviewed.
Returning students will receive notification of a completed financial aid award beginning in mid-June, after any requested documentation has been received and reviewed Student Financial Services. Students will need to login to the student portal to view the award and accept or decline any offered financial aid.
- Why does my student have a financial hold on their account?
Generally, a financial hold on a student account means that there is a balance due and/or there are outstanding requirements to be completed. Students with a financial hold should check their account balance and financial aid requirements through the student portal. A financial hold cannot be released until the student account is paid in full.
- How do I make an on-line payment on my student’s account?
To make a payment, please go to our homepage and in the upper left hand corner, click the blue box that says “Click Here View or Pay Your Bill.” Select the appropriate login option, and once logged in use the option to make a payment. Click here to view instructions on how students can set up Authorized Payers to access their accounts.
Last modified October 26 2011 03:49 PM