University of Vermont

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UVM Study Abroad Pre-Departure Guidebook

Section 1 Before You Go:

International SOS

UVM has contracted with a company called International SOS to provide worldwide assistance and evacuation services for all registered UVM students. International SOS offers our students travel, medical and security advice and services, as well as on-line access to information which many insurance companies do not offer. International SOS is NOT health insurance. UVM requires all students to maintain health insurance coverage and to make certain that their policies cover them while abroad.

Before you go abroad, visit the International SOS website to register emergency contact information, and any medical history or information that a health care professional would need to know in order to treat you in case of an emergency.

Please visit their website:

(UVM Membership Number: 11BSGC000020)

Using the International SOS Program: Medical, Security and Travel Services

In order to utilize any of the medical, security or travel services listed under Program Benefits, contact an SOS Alarm Center from anywhere in the world by calling directly, calling collect, or by calling the toll-free number. While we have designated the Philadelphia center in the United States as our primary contact, any of the SOS alarm centers will assist you. To ensure a prompt response when calling, you should be prepared to provide the following:

  • Your name, birthday, location, age, sex, and nationality
  • The program with which you are associated (i.e., Study Abroad Program in___________)
  • Your International SOS membership number: 11BSGC000020
  • The telephone number from which you are calling (in case you are disconnected)
  • Your relationship to the member (if the person is not you)
  • Name, location, and telephone number of the hospital or clinic (when applicable)
  • Name, location, and telephone number for the treating doctor, and where the doctor can be reached (when applicable)

Program Benefits: Medical Services

  • Emergency evacuation
  • Medically-supervised repatriation
  • Companion ticket
  • Additional travel and accommodation arrangements after medical evacuation
  • Repatriation of mortal remains
  • Return home of minor children
  • Medical monitoring
  • Inpatient admission and identification of receiving physician
  • Emergency and routine medical advice
  • Pre-trip information on travel health issues
  • Medical and dental referrals
  • Outpatient referrals
  • Outpatient case management
  • Claims assistance
  • Outpatient medical expense guarantee and payment (extra fees will apply)
  • Inpatient medical expense guarantee, cost review and payment (extra fees will apply)
  • Travel Services
  • Legal referrals
  • Emergency message transmission
  • Translations and interpreters (extra fees will apply)
  • Lost document advice
  • Ground transportation and accommodations for accompanying family members (extra fees will apply)
  • Emergency personal cash advances (extra fees will apply)
  • International SOS Clinics
  • Security Services
  • Security evacuation assistance
  • Online travel security information
  • Access to security crisis center

For more information please visit our website:

Should you have any questions, please do not hesitate to contact the Office of International Education at: +01 (80) 656-4296.

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Last modified April 26 2012 10:17 AM

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