E. Doris Anderson, MPA
Lecturer

• MPA 2004 University of Vermont
• Mediation and Conflict Management 2001 Woodbury College
• BA 1978 University of Vermont
• RN 1972 Good Samaritan School of Nursing, Dayton, OH

Areas of Expertise:

negotiation, mediation, systems development, and change management

Contact Information

Email: Eileen.Anderson@uvm.edu

Doris has been teaching in the University of Vermont, public administration program since 2005. Her multidiscipline approach to teaching and learning and diverse practical experience distinguish her as an educator and as co- author of a foundational textbook, Psychology and Systems at Work (2013), and author of Organizational Systems (in preparation). Doris’s organizational experiences include consultation/mediation for private and nonprofit sectors; psychiatric, community, and maternity nursing; mental health counseling, community/youth project management, and public education program development.

Sample of Courses Taught

Doris Anderson's courses by semester available here.

PA 321 Negotiation and Mediation

Students learn the scientific principles that guide quality negotiation and mediation, while practicing the behaviors that put those principles into action. Concentrated focus on conflict analysis, interest-based negotiation, and collaborative decision-making. Credits: 3 View/download sample syllabus (PDF). >>

PA 334 Organizational Behavior and Culture (with Dr. Robert Lawson)

This course is designed to examine the multiple influences that shape workplace culture as identified by social science theorists, contemporary literature, and renowned organizational practitioners. Students will develop personal efficacy in understanding and applying scientific principles to impact organizational culture and performances at macro (organizational) and micro-(individual) levels. Students will develop personal efficacy in alternative dispute resolution (ADR), and they will gain insight into its advantages over traditional administrative procedures and litigation for improving organizational outcomes. Credits: 3 View/download SAMPLE syllabus (PDF). >>

Recent Publications

Psychology and Systems at Work (2013).

By Robert B. Lawson, E. Doris Anderson & Lawrence P. Rudiger

Organizations matter. Most people spend a third to a half of their lives working in organizations. Given the high rates of unemployment people also spend more time looking for work. In addition, globalization and technological innovation continues to profoundly shape organizational culture, leadership, demography, and structure. For these and many other reasons, it is important for individuals to understand the nature of contemporary organizations. "Psychology and Systems at Work" provides know-how for retaining commitment to collective goals while taping the knowledge of a diverse workforce for riding the waves of change, utilizing mistakes to perfect systems, and insuring quality production. 21st Century theory, empirical findings, systemic intervention processes, and tool sets are thoroughly treated.

Organizational life goes through times of relative harmony disrupted by periods of stress and uncertainty. However, in our own many decades of experience, we?ve been pleasantly surprised at how well people face challenges, defy the odds, and triumph. Success is the result of many factors?including good luck. But we have noticed, as Louis Pasteur observed long ago, that chance favors the prepared mind and resilient work habits.

To find this book on-line enter the name of the text: Psychology and Systems at Work or click the link above.

Last modified November 15 2012 04:23 PM