Interpreter Requests by Students

The University of Vermont is committed to providing excellent and timely interpreter services. Disability Services (ACCESS) is the department on campus that facilitates interpreter services for students who are enrolled at the University.

Interpreters are provided to students who are Deaf and Hard of Hearing based on their documentation and determination by their ACCESS Specialist. UVM offers ASL interpreters, English Transliterators, Oral Interpreters and Deaf-Blind Interpreters. The student's specialist can help the student to determine which type of interpreter would best fit the student’s accommodation needs and class structure.

ACCESS also provides interpreters for other academic related events (such as meetings with professors, group study, tutoring, and UVM sports) and for UVM sponsored events when requested by the student. For additional information, please refer to the ACCESS website, Interpreter Services

The University does not provide interpreters for circumstances or events that are of a personal nature. In every case, it is the student's responsibility to initiate requests for interpreter services; at least two weeks advance notice is needed so that arrangements can be made.

Although attempts will be made to honor requests made on short notice, requests which do not allow two weeks advance notice increase the possibility that interpreter services will be unavailable.

Cancellation of Interpreters/No Shows

Interpreters will wait 15 minutes for every hour of an assignment up to a 45 minute maximum. (Example: If an event is 1 hour, the interpreter will wait for 15 minutes. If the event is three hours, then the interpreter will wait 45 minutes.

In the event that an interpreter fails to show up for an assignment, the individual should contact intrpret@uvm.edu as soon as possible.

Team Interpreting

Team interpreters are used for assignments 1.5 hours or longer, in situations when an interpreter works for 2 or more consecutive one-hour assignments, or as deemed necessary by the working conditions.

Video Phone

Individuals may use the Video Phone (Sorenson VRS VP-200) in the Intrepreter Services Office, Living/Learning Building, Room A134 during normal hours (8:00am-4:30pm Monday-Friday)  in order to communicate with campus offices and departments.

Interpreters

While Interpreter Services will consider individual preferences in the assignment of interpreters, it reserves the right to make all interpreter assignments. These assignments are in Interpreter Service's sole discretion and may be based upon many factors which may include, but may not be limited to, availability, certification, qualification and the appropriateness of the request based on actual or perceived conflicts of interest.

Feedback Form

All interpreters working at UVM are expected to abide by the RID Code of Professional Conduct. UVM’s Interpreter Services wants to provide the best possible service to all individuals receiving interpreting. If you have feedback about an interpreter or our services, please complete the Interpreter Services Feedback Form. The Director of Academic Support Programs will review the feedback and respond back to you within two weeks, as necessary.

 

Last modified October 31 2011 01:50 PM