Tricks & Traps: Lessons the Microsoft Online Institute has Learned

Ben Watson

scholars.com
E-mail: ben@scholars.com
URL: http://moli.microsoft.com

Over one year old now the Microsoft Online Institute (MOLI) has trained thousands of students through its online classrooms. Several million dollars later however, it has not been easy - from using features that we thought were useful but students didn't to new computer-mediated communication problems to issues of support and developing web-based courseware. At the same time MOLI has moved from the Microsoft Network to the Internet (http://moli.microsoft.com) presenting a new set of challenges! Find out what our initial conception of MOLI was and travel with us as we show the evolution of MOLI over the past 12 months. Tricks & traps issues such as end user configuration, bandwidth, communication and support, design and implementation will discussed.

BIOGRAPHY:

Ben Watson sits on the Microsoft Online Institute (MOLI) Advisory Council and is CEO of scholars.com, an online classroom provider for MOLI. Ben has been involved in MOLI since its inception over two years and has extensive experience in developing open learning environments. In addition to being certified on numerous Microsoft products, he is also a Microsoft Internet Specialist and heavily involved in the Microsoft Beta Evaluation Program.

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Hope.Greenberg@uvm.edu Last update: 22 August 1996