Tag Archives: Troubleshooting

ESET NOD32 making many systems hang

I’ve spent most of the day trying identify a systematic way to work around the campus antivirus solution, which is causing widespread system hangs. Our vendor has tentatively identified a problematic recent update, and is recommending that affected users temporarily disable the Eset Service service until a patch is available. Disabling ESET NOD32 / ekrn [...]

List folder contents – XP vs. Vista

Yesterday, a client called me complaining that, after installing Vista SP2, she couldn’t access a folder on a file share. She could access that same folder from her XP workstation, logged in with the same account. I paid a service call (across the parking lot; any excuse to get up and walk outside ), and [...]

Changing Boot drive with BCDBoot

Scott Hanselman is a consistently good source of useful info and commentary. Recently, he needed to change which drive his computer used as its System drive, which is to say the drive containing the boot loader and configuration. ( N.B. For some reason, the “System Drive” contains the boot info, and the “Boot Drive” contains [...]

Tuesday – May 5

Spurred by some recent traffic on the Windows-HiEd list, I have looked into the Windows Update process on some of our Server 2008 Core systems. The thread was specifically with regard to KB article 953631, and that some folks have found that it installs repeatedly on Server Core instances and blocks other updates. In examining [...]

Wednesday – April 22

I’ve been working on revising and refactoring a Perl application that I wrote about four years ago to handle our domain account provisioning. Originally, it was a monolithic application, running on ActiveState Perl. Now it needs to run on a Windows Server 2008 x64 host. I use a couple of additional modules that are available [...]

Recalcitrant Vista SP1 install

I have spent a number of hours troubleshooting the installation of Windows Vista Service Pack 1 on a particular Dell Optiplex 755, but I finally succeeded. Symptoms: The SP1 update was downloaded and queued for installation via the Automatic Updates engine. When initiated, the install would look like it had completed (going to 100% through [...]

TinyMCE fixed!

I finally got around to using a javascript debugger to find out why the visual editor refused to work for me. I got the following error when there was an attempt to call tinyMCEPreInit.Start():“Object doesn’t support this property or method”. I quick search led me to this forum thread, which references a PHP bug. I [...]

Troubleshooting Windows Activation

Troubleshooting Vista volume activation via KMS

Reset Offline Files cache

For my reference, mostly… In Windows XP: In Explore’s Tools → Folder Options → Offline Files, then press CTRL+SHIFT and click the “Delete Files” button. How Macintosh is that? I’ve had to perform that maneuver a few times. With Windows Vista, the reworked Offline Files facility has worked much better. Only once did I need [...]