Comments for Geoff @ UVM http://www.uvm.edu/~gcd Geoffrey Duke ∈ System Administrator ∈ Enterprise Technology Services Mon, 24 Aug 2009 18:55:35 -0400 http://wordpress.org/?v=2.8.5 hourly 1 Comment on Using Outlook 2007 at UVM by Geoff http://www.uvm.edu/~gcd/?p=18&cpage=1#comment-720 Geoff Mon, 24 Aug 2009 18:55:35 +0000 http://www.uvm.edu/~gcd/?p=18#comment-720 Hi, Emma, I think you'll need to contact the technical staff in the School of Business. The School of Business uses a Microsoft email server and services that aren't available via the central email servers that I use. <a href="http://www.bsad.uvm.edu/About+Us/TechnologyLearning/" rel="nofollow">http://www.bsad.uvm.edu/About+Us/TechnologyLearning/</a> lists contact information and has some self-help documentation. <blockquote>Need help with your computer? Go to 227 Kalkin, call 802 656-0800 or send e-mail to help@bsad.uvm.edu. The school also provides computer labs for all students enrolled in business classes. These labs are located in 100, 102 and 327 Kalkin Hall.</blockquote> Hope that gets you pointed in the right direction. —Geoff Hi, Emma,

I think you’ll need to contact the technical staff in the School of Business. The School of Business uses a Microsoft email server and services that aren’t available via the central email servers that I use.

http://www.bsad.uvm.edu/About+Us/TechnologyLearning/ lists contact information and has some self-help documentation.

Need help with your computer? Go to 227 Kalkin, call 802 656-0800 or send e-mail to help@bsad.uvm.edu. The school also provides computer labs for all students enrolled in business classes. These labs are located in 100, 102 and 327 Kalkin Hall.

Hope that gets you pointed in the right direction.

—Geoff

]]> Comment on Using Outlook 2007 at UVM by emma http://www.uvm.edu/~gcd/?p=18&cpage=1#comment-719 emma Fri, 21 Aug 2009 17:50:24 +0000 http://www.uvm.edu/~gcd/?p=18#comment-719 Geoff, When I open up Outlook, a box appears and asks for my user name and password, so it can connect to bsadmail. I put in my information, and it says "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." Do I have to be on campus to log in? I've never used the Microsoft Office Outlook, because I always just managed my mail online through my browser. But now when I go to bsadmail.uvm.edu, it's updated and now I can't figure out how to view public folders. I'm really confused. Thanks for your help Geoff,

When I open up Outlook, a box appears and asks for my user name and password, so it can connect to bsadmail. I put in my information, and it says “The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.” Do I have to be on campus to log in? I’ve never used the Microsoft Office Outlook, because I always just managed my mail online through my browser. But now when I go to bsadmail.uvm.edu, it’s updated and now I can’t figure out how to view public folders. I’m really confused.

Thanks for your help

]]> Comment on ESET NOD32 making many systems hang by Geoff @ UVM - re-enabling ESET NOD32 http://www.uvm.edu/~gcd/?p=221&cpage=1#comment-718 Geoff @ UVM - re-enabling ESET NOD32 Wed, 05 Aug 2009 13:22:11 +0000 http://www.uvm.edu/~gcd/?p=221#comment-718 [...] has fixed the problem that caused widespread system hangs. If you followed my instructions to disable NOD32, you can re-enable it by repeating those steps and changing one word: replace disabled with [...] [...] has fixed the problem that caused widespread system hangs. If you followed my instructions to disable NOD32, you can re-enable it by repeating those steps and changing one word: replace disabled with [...]

]]> Comment on Troubleshooting Vista Activation by Geoff http://www.uvm.edu/~gcd/?p=59&cpage=1#comment-681 Geoff Sat, 18 Apr 2009 18:44:37 +0000 http://www.uvm.edu/~gcd/?p=59#comment-681 Melai, it sounds like you're having trouble with communication between the KMS and your client. Are you able to to ping one from the other? You could try using the portqry command to scan TCP 1688 from the client to make sure you are able to connect to the service. Without more details of your situation, I don't have much more advise. You could also look to MS <a href="http://support.microsoft.com/kb/942969" rel="nofollow">KB942969 "How to troubleshoot Volume Activation 2.0 error codes in Windows Vista".</a> Good luck. Melai, it sounds like you’re having trouble with communication between the KMS and your client. Are you able to to ping one from the other? You could try using the portqry command to scan TCP 1688 from the client to make sure you are able to connect to the service. Without more details of your situation, I don’t have much more advise. You could also look to MS KB942969 “How to troubleshoot Volume Activation 2.0 error codes in Windows Vista”. Good luck.

]]> Comment on Troubleshooting Vista Activation by melai http://www.uvm.edu/~gcd/?p=59&cpage=1#comment-649 melai Fri, 03 Apr 2009 07:46:02 +0000 http://www.uvm.edu/~gcd/?p=59#comment-649 Hi.... i tried to follow the command listed but still an error occured.. its says ... ERROR 0x0004f039 the computer could not activated. the key management service could not be reach what seems to be the problem?? please help me with this because im going crazy in activating my vista enterprise huhuhu plssss.... hope i could hear from you soon.. SOS Hi…. i tried to follow the command listed but still an error occured.. its says …

ERROR 0×0004f039 the computer could not activated. the key management service could not be reach

what seems to be the problem?? please help me with this because im going crazy in activating my vista enterprise huhuhu plssss…. hope i could hear from you soon.. SOS

]]> Comment on Troubleshooting Vista Activation by Geoff http://www.uvm.edu/~gcd/?p=59&cpage=1#comment-475 Geoff Fri, 05 Dec 2008 14:48:19 +0000 http://www.uvm.edu/~gcd/?p=59#comment-475 Updated some wording, fixed some typos. Thanks to AEH for feedback! Updated some wording, fixed some typos. Thanks to AEH for feedback!

]]> Comment on Using Outlook 2007 at UVM by vtsoxman http://www.uvm.edu/~gcd/?p=18&cpage=1#comment-214 vtsoxman Wed, 05 Nov 2008 17:08:08 +0000 http://www.uvm.edu/~gcd/?p=18#comment-214 Geoff; I did a query in IMAP Folders and my folders did not appear. SO I checked webmail and they are not there. Did I lose them for good? Geoff;
I did a query in IMAP Folders and my folders did not appear. SO I checked webmail and they are not there. Did I lose them for good?

]]> Comment on Using Outlook 2007 at UVM by Geoff http://www.uvm.edu/~gcd/?p=18&cpage=1#comment-212 Geoff Wed, 05 Nov 2008 16:32:13 +0000 http://www.uvm.edu/~gcd/?p=18#comment-212 <p>I just ran across a <a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=57D8D810-B433-4EDF-929D-AF1541DEBC5E" rel="nofollow">Microsoft update for Outlook 2007</a> that appears to address the IMAP TLS that Jarlath mentions above.</p> <blockquote><p>This update extends Outlook 2007’s support for the iCalendar standards. The update also improves Outlook 2007’s compatibility with some IMAP e-mail servers.</p></blockquote> <p>I installed the update on my WinXP SP3 system, and I was able to change from IMAPS (port 993+SSL) to IMAP on port 143 with TLS selected.</p> <a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=57D8D810-B433-4EDF-929D-AF1541DEBC5E" rel="nofollow"><strong>Update for Microsoft Office Outlook 2007 (KB950219)</strong></a> <strong>UPDATE:</strong> Err, maybe I spoke too soon. I hadn't shutdown and restart Outlook. Once I did that, I was again unable to connect. Reverting to IMAPS (993/SSL) has restored connectivity. [/sigh] I just ran across a Microsoft update for Outlook 2007 that appears to address the IMAP TLS that Jarlath mentions above.

This update extends Outlook 2007’s support for the iCalendar standards. The update also improves Outlook 2007’s compatibility with some IMAP e-mail servers.

I installed the update on my WinXP SP3 system, and I was able to change from IMAPS (port 993+SSL) to IMAP on port 143 with TLS selected.

Update for Microsoft Office Outlook 2007 (KB950219)

UPDATE: Err, maybe I spoke too soon. I hadn’t shutdown and restart Outlook. Once I did that, I was again unable to connect. Reverting to IMAPS (993/SSL) has restored connectivity. [/sigh]

]]> Comment on Using Outlook 2007 at UVM by Geoff http://www.uvm.edu/~gcd/?p=18&cpage=1#comment-211 Geoff Wed, 05 Nov 2008 16:21:29 +0000 http://www.uvm.edu/~gcd/?p=18#comment-211 I did a quick google search and found the error message: "0×800CCCDD IMAP_UNSOLICITED_BYE Unexpected disconnect". I suppose if you connected to the IMAP port (143) and then tried to talk POP, the server might disconnect you. If you go to Tools -> IMAP Folders, and click the "Query" button (with the query text box empty), do you see your mailboxes? I assume they still are visible via webmail? I did a quick google search and found the error message: “0×800CCCDD IMAP_UNSOLICITED_BYE Unexpected disconnect”. I suppose if you connected to the IMAP port (143) and then tried to talk POP, the server might disconnect you.

If you go to Tools -> IMAP Folders, and click the “Query” button (with the query text box empty), do you see your mailboxes?

I assume they still are visible via webmail?

]]> Comment on Using Outlook 2007 at UVM by vtsoxman http://www.uvm.edu/~gcd/?p=18&cpage=1#comment-210 vtsoxman Wed, 05 Nov 2008 15:42:53 +0000 http://www.uvm.edu/~gcd/?p=18#comment-210 this is the error message Port: 143 Error Code: 0x800CCCDD this is the error message
Port: 143
Error Code: 0×800CCCDD

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