Too Much of a Good Thing: 
More Representative is Not Necessarily Better

by JOHN R. HIBBING and ELIZABETH THEISS-MORSE

PS: Political Science & Politics, March 1998, volume 31, no. 1,  pages 28-31


Reform sentiments are much in evidence on the American political scene as we approach the end of the century, and improving the way public opinion is represented in political institutions is often the major motivation of reformers. This is clear from the essays in this collection, from the activities of contemporary political elites, and from the mood of ordinary people. Gross dissatisfaction exists with the nature of representation perceived to be offered by the modern political system. People believe the political process has been commandeered by narrow special interests and by political parties whose sole aim is to contradict the other political party. Given the centrality of representation in the U.S. polity, the organizers and contributors to this symposium are to be commended. It is laudable to want to consider ways of improving the system and, thereby, making people happier with their government. Many of the ideas described in the accompanying essays have considerable merit.

We do, however, wish to raise two important cautions: one briefly and the second in greater detail. Perhaps these cautions are not needed; the authors of the accompanying pieces are almost certainly aware of them. Still, general debate often neglects these two points. Therefore, quite apart from whether it is a good idea or a bad idea, say, to reform campaign finance, enact term limits, or move toward proportional representation and away from single-member districts, it is important for readers of PS to keep in mind that 1) "because the people want them" is not a good justification for adopting procedural reforms and 2) actual enactment of the reforms craved by the people will not necessarily leave us with a system that is more liked even by the people who asked for the reforms in the first place. We take each point in turn.

Ignoring the People's Voice on Process Matters is Not Evil

It would be easy at this point to slip into a discussion of the political acumen possessed by the American public and, relatedly, of the extent to which elected officials and political institutions should listen to the people. But such a discussion has been going on at least since the time of Plato and it is unlikely we would add much to it here. Instead, we merely wish to point out that, whatever the overall talents of the rank and file, political change in the realm of process should not be as sensitive to the public's wishes as political change in the realm of policy.

It is one thing to maintain that in a democracy the people should get welfare reform if they want it. It is quite another to maintain that those same people should get term limits if they want them. Process needs to have some relative permanence, some "stickiness." This is the definiens of institutional processes. Without this trait, policy legitimacy would be compromised. The U.S. Constitution (like all constitutions) drives home this contention by including much on process (vetoes, impeachments, representational arrangements, terms of officials, minimum qualifications for holding particular offices, etc.) and precious little about policy. What policy proclamations are to be found in the Constitution have faced a strong likelihood of being reversed in subsequent actions (slavery and the 13th Amendment; tax policy and the 16th Amendment; prohibition and the 21st Amendment). Constitutions are written not to enshrine policy but to enshrine a system that will then make policy. These systemic structures should not be subjected lightly to popular whimsy.

The Framers took great efforts to insulate processes from the momentary fancies of the people; specifically, they made amending the Constitution difficult. It is not unusual for reformers, therefore, to run up against the Constitution and its main interpreters - the courts. Witness recent decisions undermining the ability of citizens to impose legislative term limits on members of Congress save by constitutional amendment. This uphill battle to enact procedural reform is precisely what the founders intended - and they were wise to do so.

It may be that the people's will should be reflected directly in public policy, perhaps through initiatives or, less drastically, through the actions of citizen-legislators who act as delegates rather than Burkean trustees. But this does not mean that the rules of the system themselves should change with public preferences in the same way health care policy should change with public preferences.

There may be many good reasons to change the processes of government - possibly by making government more representative - but a persuasive defense of process reforms is not embedded in the claim that the people are desirous of such reform. Just as the Bill of Rights does not permit a simple majority of the people to make decisions that will restrict basic rights, so the rest of the Constitution does not permit a simple majority of the people to alter willy-nilly the processes of government. There are good reasons for such arrangements.

Be Careful What You Wish For

One important reason we should be glad ordinary people are not in a position to leave their every mark on questions of political process and institutional design is the very good possibility that people will not be happy with the reforms they themselves advocate. The people generally clamor for reforms that would weaken institutions and strengthen the role of the people themselves in policy decisions. They advocate people's courts, an increased number of popular initiatives and referenda, devolution of authority to institutions "closer" to the people, term limits, staff cuts, emaciating the bureaucracy, elimination of committees, cessation of contact between interest groups and elected officials, and a weakening of political parties. These changes would clear the way for people to have greater influence on decisions, and this is what the people want, right?

Actually, our research suggests this is not what the people really want. The public does not desire direct democracy; it is not even clear that people desire democracy at all, although they are quite convinced they do. People want no part of a national direct democracy in which they would be asked to register their preferences, probably electronically, on important issues of the day. Proposals for such procedures are received warmly by a very small minority of citizens. Observers who notice the public's enthusiasm for virtually every populist notion sometimes go the next step of assuming the public wants direct democracy. This is simply an inaccurate assumption.

However, the public does want institutions to be transformed into something much closer to the people. The public sees a big disconnect between how they want representation to work and how they believe it is working. Strong support of populist government (not direct democracy) has been detected in innumerable polls conducted during the last couple of decades. That the public looks favorably upon this process agenda is beyond dispute. A national survey we conducted in 1992 found strong support for reforms that would limit the impact of the Washington scene on members of Congress (Hibbing and Theiss-Morse 1995). For example, seven out of 10 respondents supported a reduction in congressional salaries, eight out of 10 supported term limitations, and nine out of 10 supported a balanced-budget amendment. What ties these reforms together is the public's desire to make elected officials more like ordinary people. In focus groups we conducted at the same time as the survey, participants stated many times that elected officials in Washington had lost touch with the people. They supported reforms believed to encourage officials to start keeping in touch. Elected officials should balance the budget just like the people back home. Elected officials should live off modest salaries just like the people back home. And elected officials should face the prospect of getting a real job back home rather than staying in Washington for years and years. These reforms would force elected officials to understand the needs of their constituents rather than get swept up in the money and power that run Washington.

If these reforms were put into place, would the public suddenly love Congress? We do not think so. Certain reforms, such as campaign finance reform, may help, since they would diminish the perception that money rules politics in Washington. But the main reason the public is disgruntled with Congress and with politics in Washington is because they are dissatisfied with the processes intrinsic to the operation of a democratic political system - debates, compromises, conflicting information, inefficiency, and slowness. This argument may seem odd on its face, so in the next few paragraphs we provide our interpretation of why the public questions the need for democratic processes.

The public operates under the erroneous assumption that the majority of the American people agrees on policy matters. In focus groups we conducted in 1997, participants adamantly stated that "80 percent of the American people agree on what needs to be done [about serious societal problems], but it's the other 20 percent who have the power." This pervasive and persistent belief in the existence of popular consensus on tough policy issues is, of course, grossly mistaken. Virtually every well-worded survey question dealing with salient policy issues of the day reveals deep divisions in the American public. From welfare reform to health care; from remaining in Bosnia to the taxes-services tradeoff; from a constitutional amendment on flag desecration to the situations in which abortion is believed to be properly permitted, the people are at odds with each other.

This level of popular disagreement would be quite unremarkable except for the fact that the people will not admit that the disagreement actually exists. Instead, people project their own particular views, however ill-formed, onto a clear majority of other "real" people. Those (allegedly) few people who allow it to be known that they do not hold these views are dismissed as radical and noisy fringe elements that are accorded far too much influence by polemical parties, self-serving special interests, and spineless, out-of-touch elected officials. Thus, the desire to move the locus of decision making closer to the people is based on a faulty assumption right off the bat. Many believe that if decisions emanated from the people themselves, we would get a welcome break from the fractious politics created by politicians and institutions. Pastoral, common-sensical solutions will instead quietly begin to find their way into the statute books. The artificial conflict to which we have unfortunately become accustomed will be no more and we can then begin to solve problems.

Given people's widespread belief in popular consensus, it is no wonder they despise the existing structure of governmental institutions. All that these institutions - and the people filling them - do is obscure the will of the people by making it look as though there is a great deal of divisiveness afoot. Who then can condone debate and compromise among elected officials if these processes only give disproportionate weight to nefarious fringe elements that are intent upon subverting the desires of healthy, red-blooded Americans? Who then can condone inefficiency and slowness when we all agree on what needs to be done and politicians ought just to do it? Democratic processes merely get in the way. People react positively to the idea that we ought to run government like a business - it would be efficient, frugal, and quick to respond to problems. Of course, what people tend not to realize is that it would also be undemocratic.

Too many people do not understand political conflict; they have not been taught to deal with it; they have not come to realize it is a natural part of a culture such as ours. When they are confronted with it, they conclude it is an indication something is woefully amiss and in need of correction. They jump at any solution perceived to have the potential of reducing conflict; solutions such as giving authority over to potentially autocratic and hierarchical business-like arrangements or to myhically consensual ordinary people.

Our fear is that, if the people were actually given what they want, they might soon be even more disillusioned with the political system than ever. Suppose people were made to feel more represented than they are now; suppose authority were really pushed toward the common person. The first thing people would learn is that these changes will have done nothing to eliminate political conflict. The deep policy divisions that polls now reveal among the citizenry would be of more consequence since these very views would now be more determinative of public policy. Conflict would still be pervasive. Popular discontent would not have been ameliorated. Quite likely, people would quickly grow ever more cynical about the potential for reform to accomplish what they want it to accomplish.

Instead of allowing the people to strive for the impossible - an open and inclusive democracy that is devoid of conflict - we need to educate the people about the unrealistic nature of their desires. Instead of giving the people every reform for which they agitate, we need to get them to see where their wishes, if granted, are likely to lead them. The people pay lip service to democracy but that is the extent of it. They claim to love democracy more than life itself, but they only love the concept. They do not love the actual practice of democracy because it suggests differences, because it is ponderous, because it revolves around debate (bickering) and compromise (selling out) and divisions (gridlock).

Conclusion

We hasten to point out that we are not opposed to reforms. For what it is worth, we believe the United States polity could certainly benefit from selective modifications to current institutional arrangements. But we are opposed to the tendency of many ordinary people to try to enact reforms intended to weaken political institutions even though these same people evince no real plan describing where that power should be transferred. It is often assumed that the people are populists and that they therefore want power in their own hands. As we have indicated, they do not in actuality want power. They only want to know that they could have this power if they wanted it. They only want to know that this power is not being exercised by those who are in a position to use it to their own advantage. They only want decisions to be made nonconflictually. And they are willing to entertain a variety of possible structures (some far from democratic) if those reforms appear to offer hope of bringing about all these somewhat contradictory desires.

Altering representational arrangements should be considered. The current system can and must be improved. The campaign finance system is an embarrassment and the dispute over drawing oddly-shaped districts for the purpose of obtaining majority-minority districts lays bear the very real problems of single member districts. But we should not jump to enact all reforms simply because people think they want them. No one said that in a democracy the people would get to shape processes however they wanted. It is not inconsistent to have democratic governmental structures that are themselves rather impervious to popular sentiments for change in those procedures. What makes the system democratic is the ability of people to influence policy, not the ability of people to influence process.

This is fortunate because the people's ideas about process are fundamentally flawed. People (understandably) think well of the American public writ large, and people (understandably) dislike conflict, so people (nonsensically) assume the two cannot go together in spite of the impressive array of factual evidence indicating that conflict and the American people - indeed any free people, as Madison so eloquently related in Federalist 10 - go hand in hand. As a result of their misconception, the people will undoubtedly be quite dissatisfied with the actual consequences of most attempts to expand representation via campaign finance reform, term limits, or proportional representation. There may be good reasons to enact such reforms, but, we submit, neither a public likely to be suddenly pleased with the post-reform political system nor a public that is somehow deserving of a direct voice in process reform is one of them.

Notes

The findings described are based on research supported by the National Science Foundation under grants SES-91-22733 and SBR-97-09934.

References

Hibbing, John R., and Elizabeth TheissMorse. 1995. Congress as Public Enemy: Public Attitudes Toward American Political Institutions. Cambridge: Cambridge University Press.

About the Authors

John R. Hibbing and Elizabeth Theiss-Morse are, respectively, professor and associate professor of political science at the University of Nebraska-Lincoln. Their book, Congress as Public Enemy, won the 1996 Fenno Prize for the best book on legislatures, and they are currently at work on a book-length treatment of the larger topic of why Americans are so dissatisfied with their political system.