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DID OUR SERVICE MAKE THE GRADE?
 Dudley H. Davis Center Event Experience Survey
Please indicate your role at the University of Vermont:





Initial Contact/R25 Reservations Process

Please respond to the following statements based on your initial contact with the Operations Office and R25 Reservations Process.
Strongly Agree Agree Neutral Disagree Strongly Disagree Not applicable
I received notification that my R25 request was reviewed for space availability in a timely manner.
The Davis Center Operations & Event Services staff was accessible by telephone/email and responded to any inquiries I had promptly.
The Davis Center Operations & Event Services staff was supportive and assisted me with my event's logistical needs (tables, AV, equipment, etc…).
All the basic information that I wanted to know regarding the space(s) being requested for my event (room capacities, setup options, AV equipment, etc.) was easily obtainable during the R25 reservation process.
During the process of entering my initial R25 request for space and subsequent confirming of any details for my event, I had confidence that my needs would be met and that they were being managed professionally and dependably.
Throughout the process of planning my event at the DC, I had confidence that my requests and needs were being managed professionally and dependably.

If there is anything specific you would like to share about your reservation experience, please make comments in the space below.


Day of Event Experience

A member of the Davis Center Event Services Team greeted me or a member of my group prior to the start of my event to ensure that everything was in order.



Please respond to the following statements based on your experience in the Davis Center on the day of your event.
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
The room was set-up as per my R25 request when I arrived.
During my event, a Davis Center student staff member and/or a professional staff member was easy to locate and was responsive to my needs.
The audio visual equipment was in proper working order.
My interaction with the students and/or professional staff overseeing the setup of space and AV/technical services was courteous and helpful.
The cleanliness of the room(s) being used and the public areas of the Davis Center met or exceeded my expectations.
The target temperature for the Davis Center is 68 – 70 degrees. Given this, the room temperature was comfortable.
Any problems or final details that needed attention were able to be taken care of promptly and professionally by the student Building Manager on duty:

Safety is a top priority at UVM. Did you and your guests feel that the Davis Center facility was a safe environment for your event? Please use the comment box below to explain why or why not and provide any feedback.

If there is anything specific you would like to share about your experience on the day of your event, please make comments in the space below.

Food/Catering Experience

While the Davis Center Operations & Event Services office does not oversee or directly coordinate catering, your feedback regarding food service from Sodexho is helpful and will be passed along to the staff at Davis Center Dining.
Please respond to the following statements based on your experience with Davis Center Catering.
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
The food provided for my event was what I expected.
The process of ordering food for my event met or exceeded my expectations.
The quality of the food provided during my event met or exceeded my expectations.
The catering staff during my event planning and delivery provided excellent service.


If you have any general comments to share about your overall catering experience, please provide feedback below.

The Overall Experience

Please respond to the following statements based on your overall experience with the Davis Center.
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
The assistance I received from the Davis Center staff was helpful, professional, and constructive and my overall experience was positive.


If you had to identify one issue related to hosting a meeting or event in the Davis Center that is in most need of improvement, what would it be?

If you had to identify one issue related to hosting a meeting or event in the Davis Center where we are meeting or exceeding your expectations, what would it be?


Was any member of the Davis Center staff (student or full-time) exceptionally helpful during your event? If you would like this person to be recognized, please provide their name and/or any details you would like to share about your experience.

This survey is anonymous. if you would like us to contact you regarding your experience please provide your name, email address, phone number, event title and R25 reservation number so a member of the Davis Center Operations & Event Services staff can contact you.