Because we are changing the system for IT support in CNHS from a single support person to multiple support people, we need a way to keep all of our support staff up-to-date on any problems in order to assist you in a timely fashion. We are using the Footprints database to do this as all of our staff are trained in its use.We now have our own Footprints log in page for CNHS issues:
Staff members are only available between 2:30pm and 4:30pm Monday through Friday.If you are having an emergency and need immediate assistance, please call the UVM Computing Helpline at 656-2604.
E-mail at UVM is facilitated through Computing and Information Technology (CIT). Learn all about e-mail at UVM on CIT's website.
CIT also handles NetID accounts and passwords. Go to the interface for re-synchronizing your password.
You may want to set up vacation notification when you're out of the office. Learn all about e-mail at UVM on CIT's website.
You may do your scheduling through Oracle Calendar. Take a short-cut to the Oracle Calendar log-in screen.
UVM maintains a collection of frequently-downloaded software for MACs and PCs. Log-in to the password protected software website.
If you need assistance with an IT problem, please link to the CNHS work request to create a footprint.