UVM CAT$cratch Account
Terms and Conditions
By applying for the debit option of your CATcard, you agree to be bound by
the terms of the following agreement. The CAT$cratch Account is a prepaid debit
account. Once your application is approved, you may use the CATcard to pay for
purchases at participating on and off campus locations, up to the amount of your
CAT$cratch Account balance (some applications have daily limits). You can not
withdraw cash from your CAT$cratch Account. There is no fee to establish or use
the account; the full amount of your deposit will be available on your
CAT$cratch Account.
1. This agreement is executed between the individual named on the front of
this page (the participant) and The University of Vermont and State Agricultural
College (UVM). This agreement references a CATcard CAT$cratch Account
(CAT$cratch), which is an option available to UVM students, faculty, staff and
certain UVM affiliates. This agreement is administered for The University of
Vermont and State Agricultural College by the CATcard Service Center.
2. The term of this agreement will be determined by the participant's
University affiliation or status. The term for Students is from the time this
agreement and the initial deposit is received by the CATcard Service Center
until the participant graduates, withdraws or otherwise severs their
relationship with the University. The term for Faculty/Staff is from the time
this agreement and the initial deposit is received by the CATcard Service Center
until the Faculty/Staff member terminates employment at UVM. The term for Other
Affiliation is from the time this agreement and the initial deposit is received
by the CATcard Service Center until the participant no longer has University
affiliation.
3. A CAT$cratch Account will not be activated until payment (cash, check,
or major credit card #) is received, along with a signed application form, by
the CATcard Service Center. Additional deposits may be made at any time by
completing the necessary forms and making payment to the CATcard Service Center,
the Cashiers Office or with cash deposits at the DART machines located in the
Bailey Howe and Dana Medical Libraries. Deposits can also be made on line
through the CATcard website at www.uvm.edu/~catcard
4. The CAT$cratch Account is automatically closed at the end of this
agreement. The CATcard Service Center reserves the right to close any
CAT$cratch Account that has been inactive for a period of twelve (12) months.
Refunds on closed accounts may be requested and will be made at the full value
of the unused balance, minus a processing fee; refunds will be mailed to the
last known address. All debts on the participant's Student Account must be
satisfied prior to a check being processed for a refund. Any negative
CAT$cratch Account balances will be charged to the participant's Student Account
(students) or billed directly to the participant (all others).
5. To minimize potential loss to the participant, unattended
locations/applications such as vending and photocopiers will carry a daily
spending limit.
6. The participant's CATcard will be the access device for the CAT$cratch
Account. The card must be presented at the time of purchase and shall be the
only means of accessing the participant's account.
7. This account is non transferable. The cardholder may be charged a fee
and their card may be confiscated by authorized University or Dining Services
staff if the card has been loaned to another individual. Additional ID may be
required to ensure that only the participant uses the account. The participant
may be required to sign a receipt for goods.
8. Information regarding the participant's account or transactions may be
disclosed to third parties when necessary to complete transactions, when the
condition or existence of an account must be verified, to comply with government
agency or court orders, or with the participant's written permission.
9. The University of Vermont reserves the right to determine hours of
operations and pricing for the goods and services available for purchase with
this account.
10. Should the participant's identification number change after execution
of this agreement, he/she must notify the CATcard Service Center as soon as
possible. A fee will be charged for replacement of lost, stolen or damaged
cards. The address and phone number for the CATcard Service Center are as
follows: CATcard Service Center, Dudley H. Davis Center, 590 Main St.,
Burlington, VT 05405-0152. (802) 656-4509.
11. Lost or stolen CATcards must be reported immediately to the CATcard
Office (656-4509). For your convenience our webcard center is available 24
hours a day to flag your card lost or found, just log on to webcard.uvm.edu. If
the participant does not inform the CATcard Service Center about a lost or
stolen card, the CATcard Service Center and The University of Vermont are not
responsible for any charges made to the CAT$cratch Account. If the participant
informs the CATcard Service Center within two (2) business days of the loss that
their card is lost or stolen, the participant is liable for up to $50 in charges
to the card if the card was used without permission. If the participant informs
the CATcard Service Center of the loss that their card was lost or stolen, after
two (2) business days but within sixty (60) days, the participant may be liable
for up to $500 if the card was used without permission. Business days are
defined as Monday through Friday.
12. Log on to webcard.uvm.edu to view your current balance and
transactions. If the transaction statement shows transactions that were not
made by the participant, the participant must inform the CATcard Service Center
immediately. The error will be investigated and the participant will be
notified of the determination within twenty (20) business days. If the CATcard
Service Center is not informed within sixty (60) days after the statement was
sent that there was an error, the participant is liable for the erroneous
charges.