University of Vermont

Student Support Services

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Meet the SSS Team

Heidi ParkerHeidi Parker, M.A.
SSS Program Manager & Mentor
(802) 656-7958

I am originally from Los Angeles and attended college and graduate school there; most recently, though, I spent 14 years in Austin, TX. I say that in case you hear “ya’ll” peppered in my speech here and there! Being raised in L.A. has its benefits: SoCal beaches, treks to Hollywood, sunshine, and a large mix of people from all over the world– and, then, there’s also the traffic! I am glad to have landed in Burlington--inclusive, creative, full of music and local food & culture. It seems I have switched the TX sweltering heat for the VT extreme cold. (I must learn how to snow shoe!..) Outside of work hours, you can find me listening to music with my teenage child, walking my dogs, cooking simple vegetarian recipes, and reading. (Confession: I am a huge fan of Harry Potter and The Hunger Games!)  

Besides my two decades of experience in student services and teaching, I bring to my TRiO/SSS position a love of writing, planning, and encouraging students. Please stop by and say hello and tell me a bit about yourself.


Ellen McShaneDr. Ellen McShane, Ed. D.
Director, Academic Success Programs, & SSS Program Mentor
(802) 656-4185

I am originally from the Bronx, New York City.  While in grammar school, my family moved to northern New Jersey.  I attended Montclair State University where I graduated with a Bachelor's degree in Secondary Social Studies.  After graduating from college, I spent two years in Brazil as a Peace Corps volunteer.  I earned a Master's of Education in Guidance and Counseling from Ohio State University.  In addition, I have a Doctorate of Education from UVM.  For enjoyment, I like to garden, read, swim, ice skate, and sail.  Having a chance to work with the wonderful TRIO/SSS students gives meaning to my life.  Each student I meet enhances and enriches my life.


Briana MartinBriana Martin, M.A.
SSS Coordinator & Mentor
(802) 656-9726

I'm originally from New York City, where I grew up in the Bronx. I received my Bachelors degree in Social Work with a minor in English at the University of Vermont and my Masters degree in Student Affairs Administration at Michigan State University. I've worked with students through career services, residential life, multicultural affairs, and student-athlete support services. As a former participant in the TRiO/SSS program, I could tell you that this is a program that truly speaks to my heart. I'm so excited to connect with students, build relationships, and provide support and encouragement through all of your unique journeys!


Susan FarrellSusan Farrell, M.Ed.
SSS Coordinator & Mentor
(802) 656-1181

After serving as an educational consultant for students and professionals with diverse needs for nearly twenty years, I am thrilled to join the SSS/TRiO team here at UVM.  As first generation-college graduate myself, I understand the journey through college can be a challenge to navigate. It is my joy to help students discover resources, define goals, and develop their potential.  It is my goal to see our students set on course toward successful futures.  I live at our family homestead in South Burlington with my two children. UVM has been the backdrop for much of my life and it holds a special place in my heart.  My great-grandfather was a master mason who helped build some of UVM’s charming stone buildings including the Mansfield House.  As an adult, I learned to do masonry as a way to honor a humble man whom I wished I could have known. I feel as proud of the 32’ field stone chimney that I built as I feel about the M.Ed. that I earned here at UVM.


Tatiana AndrievskayaTatiana Andrievskaya
SSS Program Support /Learning Co-op Office Manager
(802) 656-7961

Originally from Moscow, Russia, I have been working for the Learning Co-op and SSS program at UVM since August 2001. I studied at the Moscow Engineering Physics Institute and was involved in International Esperanto movement during 1980-96. I'm also interested in art and music. I organized and participated in several concerts of Russian songs: at Middlebury College in 2009, and at UVM for the Russian House within the Global Village in 2010 and 2012. I love water and once upon a time started the fish tank in the Co-op. I also enjoy taking care of the plants, which make our office welcoming and cozy. My daughter participated in the TRIO/SSS program and graduated from UVM in 2007. The University of Vermont is my home and means so much to me!

Last modified August 26 2015 11:29 AM

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