University of Vermont

College of Medicine

Technology Services

University of Vermont College of Medicine Technology Services

Support

Should you require technical assistance, please call the COM Service Center at 656-7300 or submit a Footprint. Our business hours are linked in the sidebar at right. Please feel free to call or walk-in. Appointments are available but not required.

Audiocasts

At the start of every course, students are given an excel file to import into their calendars. Those same files are imported into the Audiocast system. If the description starts with "Lecture:" and it takes place in Carpenter Auditorium or Med Ed 200, then it is scheduled to record. At the scheduled class start time, the system starts up and records anything spoken into the wireless microphone and it records until the scheduled end of the class. Further support >>

Calendars

The College of Medicine uses Outlook to schedule their class and conference rooms. You will need a COMIS account to schedule the facilities elctronically. Further support >>

Changing Your Password

If you have a College of Medicine laptop and your password is about to expire, we recommend that you change your password from your laptop instead of another computer, terminal server or through Outlook Web Access. If you do not change your password from your laptop, your COMIS password will be out of sync with the password cached on your laptop. Further support >>

E-mail

COMIS Spam Filter

Outlook Web Access (OWA)

Miscellaneous

EndNote X

The University of Vermont owns a site license for EndNote, an electronic bibliography management program that allows you to download and organize your references into your own personal EndNote library. EndNote's integration with Microsoft Word allows you to easily cite references from your library into Word documents and create bibliographies.

Exchanging Large Files

One of the stickiest problems we encounter is how to exchange large files. The easiest way to do this, and the one we see the most frequently is via e-mail. Attaching files to e-mails comes with a number of inherent problems: If you attach a file to an e-mail on the College of Medicine system, a copy of the file is saved as part of your mailbox and counts against your mailbox quota. It will also count against the recipient's mailbox quota. A larger problem is that the recipent's mail server undoubtedly has a maximum e-mail attachment size. If your attachment exceeds that limit, it will be rejected by the recipient's mail server. Further support >>

PGP Encryption

Pretty Good Privacy (PGP) is data privacy and protection software that utilizes encryption and authentication to hide information. With PGP, a computer's hard disk can be encrypted to render it unreadable to unauthorized users without the encryption passphrase or a recovery token, even if the disk is removed from the computer. PGP Desktop is a suite of encryption applications from PGP Corporation. Further support >>

Printer Security

IKON MFP's

All copiers being removed from service must have their disk drives erased or shredded. Procurement has developed an Equipment Removal Form that is provided to the copier/printer administrator. The completed form is returned to Procurement for signature. This form is then forwarded to IKON who will send a technician to remove the hard drive. (There is a cost associated with this but it's being paid by Procurement using central funding.) The hard drive will be given to the copier/printer administrator for delivery to Procurement Services. Procurement will give the administrator a receipt and then deliver the hard drive to the Depot who will arrange to erase or shred the drive.

SymQuest MFP's

All MFPs being placed by SymQuest are required to have a security kit installed prior to delivery. The kit is included on all quotes submitted by SymQuest. The security kit automatically erases the data on a regular basis so there won't be a need to remove the hard drives when the equipment is returned.

Please contact Procurement if you have any questions.

Last modified November 20 2014 12:08 PM