Help by Telephone

UVM-wide Phone Support

UVM Computing Helpline
(802) 656-2604

• Hours:
  — Academic year
  
  • Mon -Thu 8:00am - 7:00pm
  • Fri 8:00am - 4:30pm
  — Summers & student breaks
  
  • Mon - Fri 8:00am - 4:30pm
  — Closed on UVM Holidays
• available to all current UVM students, faculty and staff

College/Department Phone Support

BSAD Computing Help
(802) 656-0800

• available to students, faculty and staff affiliated with the School of Business Administration

CAS Computing Services
(802) 656-7971

• available to faculty and staff affiliated with the College of Arts and Sciences

COMIS Helpdesk
(802) 656-7300

• available to affiliates of the College of Medicine

DARIS Help Desk
(802) 656-8310

• available to affiliates of the Department of Alumni Relations

Help in Person

Computer Depot Store & Clinic

Computer Depot
UVM Bookstore lower level
Davis Center, second floor

• Store hours:
  
  • Mon - Fri 8:00am -5:30pm
  — Closed on UVM Holidays
• Clinic hours:
  — Academic year
  
  • Mon - Thu 8:00am - 5:30pm
  • Fri 10:00am - 4:30pm
  — Summers & student breaks
  
  • Mon - Fri 8:00am - 4:00pm
  — Closed on UVM Holidays
• no appointment necessary, first come/first served
• bring power cord (if laptop) and original CDs/DVDs/USB stick that came with the computer
• bring an external hard drive to back up data
• available to all current UVM students, faculty^* and staff^*

* faculty and staff members must work with an IT staff person to have data backed up before visiting the Computer Depot Clinic or to encrypt or decrypt disks with PGP Whole Disk Encryption.

On-site Appointment

• faculty and staff may schedule an appointment by submitting a FootPrints ticket
• students requiring an appointed time should do so at the Computer Depot Clinic (above)