University of Vermont

Information Technology



Accessing email @UVM on Apple Devices

Apple's email client for iOS (the operating system of iPhones / iPads / iPods) provides us with a built-in tool for mobile access to our UVM email accounts using the IMAP communications protocol. We'll configure this program on an iPad using the screenshots below. The following procedure looks quite long and a bit intimidating. In reality, configuring this email client is among the easiest!

Press the Settings application icon.

Select Mail, Contacts, Calendars

Press Add Account...

Select Other at the bottom of the list.

Press Add Mail Account under the Mail title.

Enter your Name (First Last), email Address (NetID@uvm.edu), NetID Password and Description. The description is not critical and only visible to you on your list of email accounts.

Here's an example of the completed account info.

It will try to Verify the account, but it always complains of an error about supporting password authentication. Press OK to proceed.

The default server names should be in place (Incoming: imap.uvm.edu, Outgoing: smtp.uvm.edu). Press Next on the upper right to continue.

Verifying

Turn off Notes, leave Mail on. Press Save to continue.

We're now back at the Mail, Contacts, Calendars settings menu.

Adjust general settings for Mail:

  • Fetch New Data, set to Off
  • Show defaults to 50 Recent Messages, increase if you like.
  • Preview, Defaults to 2 lines, most seem to prefer 5 Lines.
  • Show To/Cc Label, Ask Before Deleting, Load Remote Images, Organize By Thread, all set to ON for now, adjust later as you get used to the mail app.

Edit the Signature if you like. Select the Account you created at top under Accounts, shown here as UVM, to continue.

Press Account, shown here just under the IMAP title.

Showing Account settings, select Advanced at bottom (may be partially obscured by the keyboard, swipe up as needed).

This is where we will select special mail folders, but first we need to get a list of them from the server. Press the main button and select the mail application.

Showing contents of the Inbox. Press Inbox at top left.

Showing messages in the Inbox, press the Mailboxes button at top left.

You should now see all the mailboxes available on the server. With the list now loaded, we may return to the configuration and select our special purposes boxes.

Press the main button twice quickly (or swipe upwards with four or five fingers) to bring up a list of running apps at the bottom. Select Settings. Now we're going to back out of the Settings program and then enter it again. This will give it access to the list of mailboxes you obtained by opening the mail application. Press Account at top left. Press Done at top right. Press Done at top right again. You should now be back at the Mail, Contacts, Calendar settings screen. Select the Notes settings just below, then select Mail, Contacts, Calendar again. Press the account name at the top of the Mail, Contacts, Calendar settings screen. Press Account. Press Advanced. Finally, we should be ready to select the special mailboxes!

Press Drafts Mailbox and select Drafts in the On the Server area. Press the Advanced key on the top left when finished.

Troubleshooting: You should see several possible mailboxes to choose from on the server, if you do not, the list has not populated from the email app. We need that list, so back out of the Settings program completely, double press the main button to pull up the running applications list, press down on one of the icons at bottom until they shake, then press the red X on the corner to stop the application. Stop all applications, start the mail app, select the Inbox, then Mailboxes and make sure you see multiple mailboxes. Open the Settings app and proceed to Advanced settings as we did previously.

Press Sent Mailbox and select sent-mail On the Server. Rarely (very rarely) an account won't have a sent-mail box. It's better to have one as this is the default mailbox for Webmail and Pine. You can create one later and set it to sent-mail. In the mean time, look for a Sent folder on the server (proabably being used by another mail program you have) and use it. Press Advanced on the top left when finished.

Press Deleted Mailbox. Select the Trash folder On the Server. Press the Advanced key on the top left when finished. As in the case of the sent-mail folder, you might not have a Trash folder on your account (rarely). Choose an appropriate folder on your account if one is obvious (e.g. Deleted). You can create a Trash and set this location later.

One final setting: Set the Remove option to NEVER. The default is one week. This is a poor choice for a default. Managing your email, especially automatically, really should be done with a full email client. All other settings should be acceptable in their defaults: Use SSL On, Authentication Password, IMAP Path Prefix empty, Server Port 993.

Last modified May 01 2013 01:10 PM

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