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Troubleshooting Android Problems:

General troubleshooting suggestions only at this time.

  • Reboot your phone or device first before seeking additional help.
  • Test your device's ability to communicate using a different application than the one you are having trouble with.  For example, if you can't connect to email, see if you can browse web pages or sync your calendar.  Prove you can pass data over wireless or the cellular network before questioning the function of an individual application.
  • Take careful note (i.e. write down exactly) any error messages. 

Last modified October 04 2010 01:54 PM

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