What is Dell CompleteCare Accidental Damage Service?
CompleteCare is a Dell service designed to provide protection for your Dell laptop against the potential hazards of mobile computing. This service covers your laptop for any accidental damage caused by: drops, falls, collisions, power surges, and liquid spills.* CompleteCare is a supplement to Dell's standard 36 month limited warranty. If an incident does occur, you can contact the Depot and we will work with Dell to assist you in initiating the appropriate repair or replacement services. The services may include shipment of customer replaceable parts, dispatch of onsite service personnel, or request for shipment back to Dell's repair center. Standard warranty service will be handled by the Depot here at UVM while you are on-campus, and through Dell when you are away from campus. Due to manufacturer constraints, this program is available only at the time of order.
* Excludes damage caused by intentional acts, fire, theft, loss, or normal wear (that does not affect system performance). Coverage may be supplemented by a rider on your homeowner's insurance policy.
See Dell's CompleteCare site for more info.
Last modified November 15 2012 05:18 PM