"IT-Helpdesk Service" is Another Phishing Email
- By Dean Jay Williams
Email with a Subject of "IT-Helpdesk Service" is a phishing scam -- an attempt to steal your UVM credentials (your Net-ID and password). Please do not click on the link in the message, and don't reply to it; simply delete the email.
Any email that asks you to to enter your UVM password on a non-UVM web site is a phishing scam. Do not click links in such messages, and do not reply. Hover your cursor over links to see where they would take you; if a link is not going to "https://www.uvm.edu/" or "https://uvm.edu/", don't click. If you go to a site and the address bar in your web browser doesn't show it's a uvm.edu site, quit or exit your browser. UVM will never ask you to enter your UVM Net-ID and password on a non-UVM web page -- even if it looks like a UVM page, and even if it's on a reputable site, such as Google Docs, 123contactform.com or contactme.com, or if it contains UVM graphics and you've been directed there by an email that appears to come from a UVM email address.
What to do if you've clicked on the link
If you've followed the link in the message, or replied to this email or one like it, you should change your password immediately at www.uvm.edu/account. Contact the UVM Computing Helpline if you need assistance changing your password.
For more information about phishing scams, view our Web page on protecting your NetID and password.
If you are ever uncertain about the legitimacy of an email message concerning your uvm.edu account, please contact the Computing Help Line at 656-2604, or submit a help request online.
If you would like to report phishing, please forward the phishing email, as an attachment, to email@example.com and to firstname.lastname@example.org. (To forward a message as an attachment using Thunderbird, go to the Message menu and select Forward As > Attachment.)
The "IT-Helpdesk Service" Phishing Scam
The link in this message would take you to a non-UVM site in an attempt to steal your password.
|From: "Reisinger, Mark" <email@example.com>
Subject: IT-Helpdesk Service
Date: June 28, 2014 at 4:23:07 AM EDT
Helpdesk Service Center requires your immediate re-activation of your Email account. This is to upgrade email account to Microsoft Outlook 2014. Inability to complete this procedure will render your account inactivate. Activate by completing the survey procedure. CLICK HERE : to activate.
IMPORTANT WARNING: The information in this message (and the documents attached to it, if any) is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken, or omitted to be taken, in reliance on it is prohibited and may be unlawful. If you have received this message in error, please delete all electronic copies of this message (and the documents attached to it, if any), destroy any hard copies you may have created and notify me immediately by replying to this email. Thank you. Geisinger Health System utilizes an encryption process to safeguard Protected Health Information and other confidential data contained in external e-mail messages. If email is encrypted, the recipient will receive an e-mail instructing them to sign on to the Geisinger Health System Secure E-mail Message Center to retrieve the encrypted e-mail.