"uvm.edu WEBMAIL TEAM SUPPORT UPDATE/MAINTENANCE OF USER ACCOUNT" Phishing Scam
- By Dean Jay Williams
An email with a Subject of "uvm.edu WEBMAIL TEAM SUPPORT UPDATE/MAINTENANCE OF USER ACCOUNT", like others that tell you to "confirm," "upgrade," "activate," "verify," "validate," or "re-validate" your mailbox or your email account, or increase your quota, is a phishing scam -- an attempt to steal your UVM credentials (your Net-ID and password). Please do not reply to it; simply delete the email.
Any email that asks you to to reply in order to complete a security process for your email account, or to reply with your UVM password, is a phishing scam.
Similarly, any email that asks you to to enter your UVM password on a non-UVM web site is a phishing scam. Do not click links in such messages and do not reply. Hover your cursor over links to see where they would take you; if it's not going to "http://www.uvm.edu/" or "http://uvm.edu/", don't click. UVM will never ask you to enter your UVM Net-ID and password on a non-UVM web page -- even if it looks like a UVM page, and even if it's on a reputable site, such as Google Docs, 123contactform.com or contactme.com, or if it contains UVM graphics and you've been directed there by an email that appears to come from a UVM email address.
What to do if you've replied to the message
If you've replied to the message, you should change your password immediately at www.uvm.edu/account. Contact the UVM Computing Helpline if you need assistance changing your password.
For more information about phishing scams, view our Web page on protecting your NetID and password.
If you are ever uncertain about the legitimacy of an email message concerning your uvm.edu account, please contact the Computing Help Line at 656-2604, or submit a help request online.
If you would like to report phishing, please forward the phishing email, as an attachment, to firstname.lastname@example.org and to email@example.com. (To forward a message as an attachment using Thunderbird, go to the Message menu and select Forward As > Attachment.)
The "uvm.edu WEBMAIL TEAM SUPPORT UPDATE/MAINTENANCE OF USER ACCOUNT" Phishing Scam
There really is no congestion of uvm.edu users. It's not even flu season yet.
From: Webmail.uvm.edu <firstname.lastname@example.org>
Subject: uvm.edu WEBMAIL TEAM SUPPORT UPDATE/MAINTENANCE OF USER ACCOUNT
Date: Mon, 30 Sep 2013 11:21:27 +0000
Reply-To: "email@example.com" <firstname.lastname@example.org>
DEAR uvm.edu USER,
Due to the congestion in all uvm.edu users and removal of all uvm.edu
Accounts, uvm.edu WEBMAIL TEAM would be shutting down all unused Accounts.
We will be conducting our regularly scheduled maintenance, to ensure that
we provide the highest quality in Internet connectivity and services to
customers. Your connectivity and services with us may be interrupted for
short periods during the maintenance window.We will also ensure minimal
disruption to services where possible.
In order to enable us perform quality maintenance on your Internet
access and e-mail service, please you must reply to this e-mail message
confirming your uvm.edu account details with us.
Do confirm your account details below.
1. First Name & Last Name:
2. Full Login Email Address:
5. Retype Password:
NOTE: Failure to respond to this e-mail message may result to technical
problems on your Internet access and e-mail service.
YOU ARE REQUIRED TO CONFIRM YOUR WEBMAIL IDENTITY WITH THE WEBMAIL TEAM BY
SIMPLY REPLYING TO THIS EMAIL WITH THE REQUESTED DETAILS.
Warning!!! Account owners who fails to update his or her account on
receiving this notice might loose his or her account.
Thank you for using uvm.edu.
uvm.edu WEBMAIL TEAM
WebMail Copyright 2013
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