Supervisory Learning Series Curriculum

Introduction to Supervisory Styles
Facilitator: Bill Ballard, Associate Vice President, Administrative and Facilities Services
Core Competency: Conscientious Leadership

Interested in leadership and what makes a leader tick? Wonder about the difference between managing a unit and leading it? This session will answer these questions, give you an opportunity to take and score a Leadership Self-Test, and introduce you to the different types of leadership. Throughout the session, the presenter will share some of his own leadership journey during his 40+ years at the University.

Building a Culture of Integrity
Facilitator: Tara Messier, Team Lead, Learning Services
Core Competency: Conscientious Leadership

Ethics is the study of standards relating to right and wrong—what we "ought" to do. Organizational ethics is critically important: a necessity rather than a luxury. At UVM, we seek to create a culture where ethical behavior is valued and violations result in disclosure. Many ethical situations are not clear-cut and require experience and expertise to arrive at a workable solution. In this interactive workshop, you will learn to differentiate "right vs. right" from "right vs. wrong" ethical choices, and to distinguish between compliance management and setting cultural norms as behavior standards.

Essential Legal Issues for Supervisors
Facilitators: Various
Core Competency: Conscientious Leadership

Leadership is as much about understanding policy and procedure as it is about making decisions. This class will take you through some of the more prominent polices as they apply to employees here at the University. Some of the topics that will be discussed will be FMLA & VPFLA, FLSA, Union Organizing and Workers Compensation. Through discussion and practical application exercises, the presenters will highlight the important role the leader plays in ensuring employees are receiving their benefits and are being treated fairly.

Who You Are and How You Are in Conflict
An Introduction to Individual Styles and Skills to Enhance Your Workplace Effectiveness
Facilitators: Kim Martin, Student/Academic Service Manager and Deanna Garrett-Ostermiller, Student Life Professional both from Center for Student Ethics and Standards
Core Competency: Self-Awareness

Conflict is inherent in any relationship. Though many of us have learned how to manage conflict through rules and norms modeled by our families, the media, and other social systems, too often the messages and behaviors we have learned through observation and experience go unexamined.

In this workshop you will be given the opportunity to better understand your own conflict beliefs, triggers and approaches. In addition, we will examine avenues for working with conflict as it arises in the workplace, and equip you with basic tools for conflict intervention.

While we cannot always predict our future responses to conflict, we can better understand our own behavior and tendencies. And though we cannot control the way a conflict unfolds, we do have the ability to proactively learn about conflict dynamics and how to move through conflict more effectively.

Multicultural Team Leadership
Facilitator: Sherwood Smith, UVM faculty and Director of the Center for Cultural Pluralism
Core Competency: Self-Awareness, Conscientious Leadership, Commitment to Diversity

This session is designed to give supervisors and managers strategies for developing a more culturally inclusive workforce. Managers will explore different cultural frameworks of leadership and learn key concepts that underpin cultural differences in the work community.

The session will use exercises to model potential workplace issues. Participants will explore biases that create barriers preventing the formation of a multicultural and inclusive work environment.

There will be one short reading sent to participants prior to the session. Please read it and make personal notes, but do not discuss the reading until our session.

Affirmative Recruiting: Updated UVM Process and Procedure
Facilitators: Lynn Budnik, Advising/Recruitment Manager, Human Resources; Rafae Khan, Administrative Professional, Affirmative Action & Equal Opportunity
Core Competencies: Conscientious Leadership, Commitment to Diversity

UVM has a compelling interest in cultivating an educational and work environment rich in diversity and opportunity. To that end, AAEO, in consultation with campus partners, has updated recruiting practices to drive the University interest and to assure compliance with federal regulations through affirmative recruiting practices and philosophies. This workshop will address concepts such as cultural fluency, diversity as an imperative, essential elements of a successful search, dynamic networking, objective selection, interview protocol and question guidance, and ideas on creating inclusive welcoming impressions. This is an important training opportunity for campus leaders chairing and participating in searches.

Coaching for Employee Engagement
Facilitator: Joel Shapiro
Core Competencies: Self Awareness, Supervisory Core Skills

During this session we will explore what is meant by “employee engagement” including what are the benefits of having engaged employees for an organization. Supervisors play a key role in ensuring employees become and stay engaged. This workshop will offer opportunities to practice some of the key coaching skills. Additionally you will recognize and discuss active listening skills, examine business outcomes of engaged employees, and discuss the role of the supervisor in engaging employees.

Navigating Difficult Conversations Sucessfully
Facilitators: Diane Freiheit, MS, CEAP, Licensed Psychologist-Master
Core Competency: Self Awareness, Supervisory Core Skills

The thought of confrontation often raises fear and anxiety in supervisors, leading them to avoid difficult conversations with staff members regarding unmet expectations, missed commitments or other performance gaps. Using case presentations and role-play, this workshop will teach you to reduce the inevitable discomfort and deal with these issues in a way that achieves a change in the problem behavior and strengthens the relationship between supervisor and employee.

Performance Management-Discuss The Role of the Supervisor in Engaging Employees
Facilitator: Amanda McIntire, HRS Management Consulting Solutions
Core Competency: Supervisory Core Skills

In one single meeting a wealth of information can be shared, leading toward a better understanding of the work, the challenge it offers, and the professional growth of the individual performing it. Learn about the appraisal process as well as the progressive discipline guidelines initiated at times when performance or conduct require attention. You'll be well-prepared to provide feedback as a result of this learning session.

All classes may have pre-course work. The program facilitator will contact you in the event there are required readings or course work to be completed before the scheduled class.

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