Communication

Build Strong Working Relationships

Facilitator: Tara Messier
Target Audience:  Staff who want to build better work relationships with their peers and colleagues and are willing to examine and modify personal behaviors.
Time Allotted: 2 hours
PeopleSoft Course Number: COM005

Overall Objectives: Effective communication strategies can help build strong working relationships. This interactive session will discuss rewarding and challenging working relationships and how you as an individual can influence both. This session will focus on self-awareness.

Learning Outcomes:

• Describe behaviors that support or undermine successful working relationships
• Analyze your personal style and discuss strengths  and opportunities
• List 3 changes you can make that will have a positive influence on your working relationships
• List specific strategies to influence difficult relationships

Pre and Post-Class Actions Required

Communicating Across Differences

Facilitator: Tara Messier
Target Audience: Individuals interested in achieving a basic level of MBTI understanding and become familiar with their own MBTI preference.
Time Allotted: 2 hours
PeopleSoft Course Number: COM006

Overall Objectives: The participant will leave the course with a better understanding of how Myers-Briggs preference influences team dynamics and how to leverage preference for dynamic team experiences.

Learning Outcomes:

• Complete an MBTI self-type exercise to determine your own MBTI type
• Discuss the relationship between Myers-Briggs type preference and communication style
• List three tangible things you can do to positively impact your ability to communicate with co-workers
• Identify the strengths and weaknesses of each preference as related to communication style
• Explain how to leverage the strengths of each preference to create dynamic conversations across difference

Pre and Post-Class Actions Required

Communicating with Diagrams

Facilitator: Mike Kessler
Target Audience: All interested staff
Time Allotted: 2 hours
PeopleSoft Course Number: COM003

Overall Objectives: Sample an array of diagrams and discuss what makes a great diagram. This workshop will introduce simple and effective visual communication tips, along with Microsoft Office techniques for constructing the simplest diagram possible for any complex business issue.

Learning Outcomes:

• Describe the components of effective visual communication
• Explain the characteristics of effective diagrams
• Practice creating your own diagrams

Pre and Post-Class Actions Required

Express Yourself: The Art of Being Understood

Facilitator: Martha Deering
Target Audience: All interested staff
Time Allotted: 2 hours
PeopleSoft Course Number: COM008

Overall Objectives: This course will cover basic skills related to effective communication. Topics that will be covered include: planning the message, knowing the audience, using feedback for clarification, enhancing visual effectiveness, and coping with difficult situations.

Learning Outcomes:

• Describe the components of effective verbal communication
• Examine various communication tools and select appropriate strategies for your personal style and situation
• Practice skills related to verbal communication

Pre and Post-Class Actions Required

Importance of Closed Captioning

Facilitators: Steven Airoldi, Sharon Mone, Nick Ogrizovich
Target Audience: All faculty and staff using video in meetings or presentations
Time Allotted: 2 hours
PeopleSoft Course Number: COM007

Overall Objectives: Do you want to make your website or training videos more accessible to all users? In this session we will demonstrate accessible videos and discuss factors that contribute to inaccessibility.

Learning Outcomes:

• List three common mistakes and how to avoid them
• Describe the characteristics of accessible and non-accessible videos
• Describe the process of applying closed captioning to videos

Pre and Post-Class Actions Required

Introduction to Public Speaking

Facilitator: Stephen Lunna
Target Audience: Anyone who desires to know more about public speaking
Time Allotted: 2 hours
PeopleSoft Course Number: FAC004

Overall Objectives: The participant will leave the course with a better understanding of how to research, organize, build and present a topic in a public setting.

Learning Outcomes:

• Translate your nerves into positive power
• Prepare your presentation
• Practice delivering content
• Discover the power of body language

Pre and Post-Class Actions Required

Preparing for the Unthinkable: The Campus Shooter

Facilitator: Officer Sue Roberts
Target Audience: All faculty and staff
Time Allotted: 1 hour
PeopleSoft Course Number: COM002

Overall Objectives: Join campus police for this interactive workshop focused on what you need to know to maximize your chances of surviving the unthinkable scenario of an active campus shooter. This session includes a brief video designed to help you understand what to do in the event that you are involved in a campus incident. As part of the presentation, there will be plenty of time for questions and answers with campus police officers.

Learning Outcomes:

• Describe the characteristics of an active shooter situation
• Understand how to increase your chances of survival in an active shooter situation
• Discuss campus safety with UVM police officers

Pre and Post-Class Actions Required

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