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Supervisory Skills Classes

Supervisory Skills

MBTI and Team Leadership (Basic Level)

Facilitator: Tara Messier
Target Audience:  Supervisors, managers and leaders interested in enhancing team cohesion by utilizing MBTI.
Time Allotted: 3 hours
PeopleSoft Course Number: SLE019

Rationale:

Overall Objectives: The participant will leave the course with a better understanding of how Myers-Briggs preference influences team dynamics and how to leverage preference for dynamic team experiences.

Learning Outcomes:

  • Discuss the relationship between Myers-Briggs type preference and team dynamics.
  • List three tangible things you can do now to leverage the Myers-Briggs type preference of your team.
  • Identify the strengths and weaknesses of different team configurations and explain how to leverage the strengths to create high performing teams.

Prerequisites: Participants should have a working knowledge of the Myers-Briggs type indicator. 

May 14 from 9:00 to Noon

Coaching and Managing Your Staff

Facilitator: Eric Hoefel
Target Audience: Supervisors
Time Allotted: 2 hours
PeopleSoft Course Number: SLE010

Overall Objectives: It's a cliché, but the only thing that never changes is change itself. As supervisors you are constantly under pressure to complete the day-to-day tasks that make you and your unit successful; at the same time, you are asked to implement changes that could have significant impacts on your staff and their ability to effectively fulfill their duties. In the first half of "Coaching and Managing your Staff through Change" you will explore what it means to act as an effective coach to help your staff maximize their potential. In the second half, you will learn a simple and intuitive methodology for coaching staff through change. Upon completion of the class you will have access to the tools and a support network that will help you to never again feel overwhelmed by change.

Learning Outcomes:

  • Understand coaching as a leadership skill
  • Describe four coaching techniques: training; counseling, challenging, and mentoring
  • Apply the four coaching techniques appropriately in my work environments
  • Demonstrate an understanding of the ADKAR change management methodology (Awareness, Desire, Knowledge, Ability, and Reinforcement) and the supervisor's role within it
  • Apply the appropriate ADKAR tools and techniques in my workplace

Pre and Post-Class Actions Required

Delegation and Empowerment

Facilitator: Stephen Lunna
Target Audience: Managers, Supervisors, Leaders and individuals who wish to learn techniques for building effective, successful teams and empowering employees for success.
Time Allotted: 2 hours
PeopleSoft Course Number: SLE023

Overall Objectives: One of the most important skills you'll need as an effective leader is delegation. Participants will discuss ways to better delegate. Additionally participants will discuss the importance of employee empowerment and how delegation ties into empowerment.

Learning Outcomes:

  • Define delegation and empowerment
  • Discuss delegation rules and steps of successful delegation
  • Examine the varying levels of delegation
  • Discuss employee empowerment and its affects
  • Describe the principles of employee empowerment

Pre and Post-Class Actions Required

Effective Performance Appraisal

Facilitator: Leslie Parr
Target Audience: Supervisors of UVM Staff
Time Allotted: 2 hours
PeopleSoft Course Number: HRS001

Overall Objectives: You will be well prepared to initiate the appraisal process, provide performance feedback, and set goals as a result of this learning experience.

Learning Outcomes:

  • Identify the steps and components of an effective performance appraisal
  • Apply the SMART model to performance goals
  • Describe how to provide constructive feedback
  • Recognize opportunities for building job challenge into the work

Pre and Post-Class Actions Required

Encouraging Professional Development

Facilitator: Tara Messier
Target Audience: Supervisors
Time Allotted: 2 hours
PeopleSoft Course Number: SLE012

Overall Objectives: Understand the role of the supervisor in encouraging and promoting employee development. Discuss strategies to help balance the competing needs of daily work and professional development. Understand the support available to supervisors who wish to support the professional development of their staff.

Learning Outcomes:

  • Describe the importance of professional development in the retention of employees
  • List three free learning opportunities available for you and your staff both on and off campus
  • Explain three barriers to employee development and devise strategies to combat them

Pre and Post-Class Actions Required

Enhancing Your Supervisory Toolkit

Facilitator: Stephen Lunna
Target Audience: Supervisors and managers
Time Allotted: 2 hours
PeopleSoft Course Number: SLE016

Overall Objectives: Develop skills that can be implemented immediately to enhance your supervisory toolkit.

Learning Outcomes:

  • Discuss the role and expectations of a supervisor
  • Describe the four functions of effective supervising
  • List five elements of a dysfunctional team
  • Learn the importance of time and resource delegation

Pre and Post-Class Actions Required

Exploring Traits of a Leader

Facilitator: Stephen Lunna
Target Audience: Supervisors, managers and aspiring managers
Time Allotted: 2 hours
PeopleSoft Course Number: SLE017

Overall Objectives: Apply basic leadership principles to enhance skills and be a more effective and efficient supervisor or manager.

Learning Outcomes:

  • Define leadership
  • Identify the factors affecting leadership
  • Describe what beliefs and values are
  • Recognize individual traits
  • State the principles of leadership
  • Identify the core leader competencies

Pre and Post-Class Actions Required

Leading Change Effectively

Facilitator: Eric Hoefel
Target Audience: Supervisors
Time Allotted: 4 hours
PeopleSoft Course Number: SLE022

Overall Objectives: Studies have shown that only 35% of change initiatives achieve their objectives. In this course you'll gain an understanding of change theory, tools and techniques to help manage change effectively, and learn ways to improve the probability that your change project will succeed. In addition you'll experience the potential for Appreciative Inquiry to transform the way you view change.

Learning Outcomes:

  • Understand change theory
  • Identify and apply the right change tools
  • Begin to use Appreciative Inquiry concepts in the workplace

Pre and Post-Class Actions Required

Managing the Problem Employee

Facilitator: Stephen Lunna
Target Audience: Supervisors, managers and leaders who are interested in learning more about dealing with a problem employee
Time Allotted: 2 hours
PeopleSoft Course Number: SLE024

Overall Objectives: Managers, Supervisors and Leaders all will deal with a problem employee at some point in their careers. Learn the skills needed to deal directly and honestly with the problems and issues that a problem employee brings to your team.

Learning Outcomes:

  • Apply open, honest communication
  • Identify ways to refocus employee behaviors
  • Change to the positive
  • State Clear, achievable expectations for employees
  • Develop a plan to appraise and document your employees progress

Pre and Post-Class Actions Required

MBTI and Team Leadership

Facilitator: Tara Messier
Target Audience: Supervisors, managers and leaders interested in enhancing team cohesion by utilizing MBTI. Participants must have a basic level of MBTI understanding and be familiar with their own MBTI preference.
Time Allotted: 3 hours
PeopleSoft Course Number: SLE019

Overall Objectives: The participant will leave the course with a better understanding of how Myers-Briggs preference influences team dynamics and how to leverage preference for dynamic team experiences.

Learning Outcomes:

  • Discuss the relationship between Myers-Briggs type preference and team dynamics.
  • List three tangible things you can do now to leverage the Myers-Briggs type preference of your team.
  • Identify the strengths and weaknesses of different team configurations and explain how to leverage the strengths to create high performing teams.

Pre and Post-Class Actions Required

Onboarding for Success

Facilitator: Tara Messier
Target Audience: Hiring managers, supervisors and others responsible for hiring and training new employees.
Time Allotted: 2 hours
PeopleSoft Course Number: SLE006

Overall Objectives: This session will cover the basics of orienting a new employee to the unit. Discuss key things you can do in the first days and weeks of employment that will make a positive impact on the success and retention of the new employee.

Learning Outcomes:

  • Describe the difference between orientation and onboarding
  • List three immediate benefits to onboarding programs
  • Develop an onboarding program customized for the unique needs of your unit

Pre and Post-Class Actions Required

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Last modified May 09 2013 02:33 PM