University of Vermont

Human Resource Services and Operations

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HRS Mission and Vision

HRS Mission, Promise and Structure

In Human Resource Services we work hard to keep ourselves aligned with the vision of the University. Here's how we talk about what we do and how we do it:

Mission, Vision and Values

UVM's Human Resource Services has adopted the Mission, Vision and Values of the University's Division of Finance and Enterprise Services.

  1. Mission.  We provide outstanding enterprise-wide service and resource stewardship, enabling the University and its students, faculty and staff to accomplish or exceed their aspirations.
  2. Vision.  We envision setting the national standard of service excellence; instilling a culture of continuous improvement; practicing knowledge-based and environmentally-sound management; rewarding innovation; promoting professional growth and development; and valuing individual differences.
  3. Values.  We conduct ourselves according to the principles of the Division's Code of Business Conduct. Additionally, we recognize the importance of volunteerism and support the University's commitment to social responsibility.

Promise and Operating Principles

Trusted Partner . . . Smart Solutions

  • We will work collaboratively to advance the vision of the University.
  • We will provide innovative, strategic services.
  • We will communicate clearly within our community.
  • We will value diversity and honor the dignity of each person.
  • We will cultivate a learning environment that empowers individuals to do their best work.

HRS Structure

At the heart of the Human Resource Services model is a business plan guided by principles of partnership, collaboration, strategic thinking and business process improvement.

You can get a quick visual portrayal of our structure by taking a look at our Orb Chart.

What are some highlights of the structure?

  • Professionally-certified HR Consultants assigned to work directly with campus leaders as business partners
  • A management support team that includes a work design professional, a talent acquisition professional, adult learning experts, and a communications professional
  • Learning Center with computer lab relocated to Billings for easy access by central campus departments
  • Information Center Advisers triage all incoming requests for efficient and timely problem resolution
  • Enhanced overall capacity and productivity due to cross-functional work flow and information flow in HRS

What does the HRS structure look like?

HRS Operations is the name of the HRS unit that deals primarily with data and transactions, under the direction of Lee Stewart. The work formerly done by Benefits, Employment and Payroll/Records falls under the purview of this group, along with several new initiatives.

HRS Organizational Services is the name of the HRS unit that deals primarily with people and planning, under the direction of Joel Shapiro. Much of the work formerly done by the Staff Employee and Labor Relations office, University Training and Development, the Employee Assistance Program, the Wellness Program and advising on Classification and Compensation issues falls under the purview of this group, along with new programs and initiatives.

HRS Allied Services refers to two auxiliary service units that work closely with HRS, but report elsewhere. HRS Information Technology personnel support the human resource operation while reporting to Enterprise Technology Services. Faculty Services & Faculty Labor Relations is housed in 228 Waterman, working with HRS while reporting to the Provost's office.

Trusted Partner . . . Smart Solutions

We are committed to fulfill our service promise: “Trusted Partner . . . Smart Solutions.” That phrase really captures for us the essence of our reorganization. We trust that it will reflect your experience with HRS in the days to come, and we genuinely look forward to every opportunity to serve you.

Last modified March 03 2011 11:20 AM