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Service Officer

Service Officer—Job Standard

Job Family: Service
Series: Protective Services
Job Code: 6223
FLSA: Non-Exempt
Union Status: TM

This title is part of a career progression within the Protective Services Series consisting of Service Officer and Service Officer Supervisor.


Job Overview

Perform security/access activities and provide information and assistance in support of University protective services.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Perform security/access activities and provide information and assistance in support of University protective services; monitor University grounds and buildings for illegal entry, security, safety and fire hazards, vandalism, theft, burglary, and suspicious activity; use judgement to respond to problems and request additional assistance following established guidelines.

Provide campus information and assistance to faculty, staff, students, and visitors using knowledge and understanding of University facilities, policies and procedures; provide safety escorts; enable access to classrooms, offices, and residence halls.

Provide crowd and traffic control at events, concerts, accidents, and other critical circumstances.

Coordinate removal of illegally parked vehicles and provide motor vehicle related assistance during designated times; issue traffic citations and warnings; complete forms and incident reports.

Participate in area safety training.

Operate University vehicle on/off campus.

Minimum Qualifications

Education and experience equivalent to: 

High school diploma and one to two years' related experience required. Valid driver's license or ability to obtain and driver's check required. Lifting up to 25 lbs. occasionally.

Last modified September 10 2014 01:25 PM