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Student Services Professional Senior

Student Services Professional Senior—Job Standard

Job Family: Professional
Series: Student/Academic Services Professional
Job Code: 3481
FLSA: Exempt
Union Status:

This job standard is part of a career progression within the Student/Academic Services Professional Series consisting of Student Services Professional and Student Services Professional Senior.


Job Overview

Oversee and provide leadership in coordination, implementation, and administration of major services, programs, and activities to influence, define, and support University student services goals.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Oversee and provide leadership in coordination, implementation, and administration of major services, programs, and activities to influence, define, and support University students; use judgment in prioritizing workflow, selecting methods, and applying programmatic processes; develop strategies, short-term goals, and objectives and provide leadership in development and oversight of initiatives to integrate student service functions through specialized programming and direct services; evaluate outcomes, develop, and implement systems to advance organizational processes.

Develop, organize, and implement programmatic procedures, processes, and promotional activities; coordinate and perform research and marketing analysis and needs assessment and provide recommendations to create or enhance new initiatives; oversee creation of materials, specialized publications, related communications, and internal and external public relations functions.

Serve as liaison and referral resource for internal and external constituents; respond to and address inquiries and concerns; advise and provide guidance and direct support specific to area of expertise and consistent with department guidelines; interpret and communicate policies, procedures, and processes; facilitate outcome resolution and ensure compliance with University and regulatory guidelines based on a thorough knowledge of University policies and procedures.

Oversee data management and administrative functions; oversee files, records, and databases that may be of a sensitive or confidential nature; coordinate and evaluate data; develop contracts and funding proposals and prepare documentation and administrative and management reports using standard and/or specialized software applications; approve expenditures and monitor budgets.

Provide functional supervision to designated employees and/or affiliates.


Minimum Qualifications 

Education and experience equivalent to:

Bachelor's degree in a related or specialized field and four to five years' related experience required.

Last modified October 10 2011 02:33 PM