University of Vermont

Human Resource Services and Operations

Student Services Professional

Student Services Professional—Job Standard

Job Family: Professional
Series: Student/Academic Services Professional
Job Code: 3471
FLSA: Exempt
Union Status:

This job standard is part of a career progression within the Student/Academic Services Professional Series consisting of Student Services Professional and Student Services Professional Senior.

Job Overview

Provide, coordinate, implement, and administer major services, programs, and activities in support of University students.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide, coordinate, implement, and administer major services, programs, and activities in support of University students; use judgment in prioritizing work and selecting methods; organize and develop initiatives to integrate student service functions through informational/instructional forums, direct services, and experiential learning opportunities; perform needs assessment, assist in or determine objectives, and evaluate outcomes; may assist in development and implementation of systems to advance organizational processes.

Develop seminars, programs, workshops, or activities designed to promote and foster personal and career development, academic and athletic excellence, community service, and cultural/social awareness; develop presentation materials, handouts, specialized publications, and related communications; coordinate internal and external public relations, marketing or promotional activities, registration, and related processes.

Serve as liaison and referral resource for internal and external constituents; respond to and address inquiries and concerns; provide guidance and direct support specific to area of expertise and consistent with department guidelines; interpret and communicate policies, procedures, and processes; facilitate outcome resolution and ensure compliance with University and regulatory guidelines based on a comprehensive knowledge of University policies and procedures.

Perform data management and administrative functions; maintain files, records, and databases that may be of a sensitive or confidential nature; coordinate and evaluate data; may prepare funding proposals, documentation, and administrative and management reports using standard and/or specialized software applications; may approve expenditures and monitor budgets.

May provide functional supervision to designated employees and/or affiliates.

Minimum Qualifications

Education and experience equivalent to: 

Bachelor's degree in a related or specialized field and one to three years' related experience required.

Last modified March 09 2018 02:54 PM