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Information Technology Specialist

Information Technology Specialist—Job Standard

Job Family: Professional
Series: Technology Professional
Job Code: 3501
FLSA: Exempt
Union Status:

This title is not part of a career progression within theTechnology Professional Series.


Job Overview

Provide highly specialized and advanced computing and technical consultation services to faculty, staff, and students related to specific high-level applications and hardware/software systems development, evaluation, and integration in support of University academic areas.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide highly specialized and advanced computing and technical consultation services to faculty, staff, and students related to specific high-level application and hardware/software system development, evaluation, and integration in support of University academic areas; use judgment in determining work priorities, solving problems, and applying technical solutions with limited guidance; provide complex hardware, software, system, and web support; assist users by developing or using new or mainstream technologies; research, develop, and implement complex applications within industry standards.

Collaborate with and advise client users and perform highly skilled assessment; provide leadership in developing and implementing novel solutions related to academic research, scientific computing, statistical methodology, and data management based on a thorough knowledge and understanding of area needs and University policies, procedures, and guidelines.

Provide advanced technical support services and ensure system integrity; troubleshoot errors; install, test, and evaluate systems, software, and technologies; perform systems configuration and high-level programming and administer system security; provide instruction in area of expertise.

Develop user and best practice documentation; maintain software application and license records; ensure licenses are updated.
 
Serve as primary liaison and coordinate vendor relations, negotiations, and contracts.
 
May provide functional supervision to designated employees and/or affiliates.

Minimum Qualifications 

Education and experience equivalent to: 

Master's degree in a related or specialized field and three to five years' related or specialized experience required.

Last modified October 10 2011 11:05 AM