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Distinguishing Characteristics: Academic Services Professional Career Progression

Distinguishing Characteristics: ACADEMIC SERVICES PROFESSIONAL Career Progression

PROFESSIONAL
PROFESSIONAL SENIOR
Nature of Work
  • Provide data management functions: maintain files, records, and databases; compile and evaluate data; prepare detailed communications, reports, and schedules
  • Provide programmatic coordination and delivery of specialized academic support services, curricular activities, and programs in support of University students
  • Use judgment in prioritizing work and selecting methods
  • Influence individuals and area operations
  • Oversee and provide leadership in facilitating programmatic coordination and delivery of specialized academic support services, curricular activities, and programs to influence, define, and support University student academic service goals
  • Use judgment in prioritizing workflow, selecting methods, and applying administrative and academic processes
  • Influence individuals and multiple areas
Expertise
  • Facilitate/conduct training and instruction, develop programs and projects
  • Maintain files, records, and databases; compile and evaluate data; prepare detailed communications, reports, and schedules
  • Use standard and specialized software applications
  • Determine strategies and oversee design and implementation of curricular/course modifications, training, projects, and programs
  • Provide oversight of data management functions
  • Use standard and specialized software applications
Interaction
  • Serve as liaison with internal and external constituents
  • Address inquiries and provide advice, referrals, and information
  • Interpret, analyze, and communicate program, procedural, and process information
  • Use comprehensive knowledge and understanding of University policies and procedures
  • Has access to sensitive/confidential information
  • Serve as liaison with internal and external constituents
  • Address general and technical inquiries and provide advisory, referral, and information services
  • Interpret, analyze, and communicate program, complex procedural, and process information
  • Use thorough knowledge and understanding of University policies and procedures
  • Use judgment in disclosure of sensitive/confidential information
Supervision
  • Provide guidance to interns and may provide functional supervision  to non-exempt or student employees
  • Provide guidance to practicum/intern students and provide functional supervision to exempt, non-exempt, or student employees
Conditions
  • Standard office environment
Minimum Qualifications
  • Bachelor's degree in a specialized or related field and one to three years’ related experience
  • Specialized certification may be required
  • Master's degree in a specialized or related field and two to four years’ specialized or related experience


Last modified October 10 2011 08:47 AM