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Distinguishing Characteristics: Library Support Career Progression

Distinguishing Characteristics: LIBRARY SUPPORT Career Progression

ASSISTANT
GENERALIST SENIOR
Nature of Work
  • Perform routine collections maintenance functions in support of the University library system
  • Use detailed methods and established procedures
  • Influence short-term processes
  • Perform general and specialized collections maintenance functions in designated areas in support of the University library system
  • Use judgment in prioritizing work tasks and in determining work methods 
  • Influence specific processes
  • Provide operational oversight and perform specialized collections maintenance functions in designated service areas in support of the University library system
  • Use judgment in prioritizing work tasks, coordinating processes, and applying departmental procedures
  • Influence specific processes and operations
Expertise
  • Use, monitor, and perform routine maintenance on standard library equipment
  • Maintain and edit holdings and adjust item records
  • Perform routine binding, minor repairs and end processing to library materials
  • Use, monitor, and ensure functionality of standard library and peripheral equipmen; use specialized software applications 
  • Maintain, edit and update holdings, item records, data and files related to interlibrary loan functions
  • Process interlibrary loan requests and verify title changes
  • Provide ready-reference information and perform bibliographic searches
  • Use, monitor and ensure security of standard library equipment; use specialized software applications
  • Maintain, verify, process and approve billing records, data and files related to designated service area
  • Compile area usage data and develop reports
  • Provide library service and reference information and perform bibliographic and full text searches
  • Provide public service desk support and/or oversight of library operations during specified times
Interaction
  • Receive and refer inquiries
  • Use familiarity with library policies and procedures.
  • Assist patrons with equipment operation
  • Receive and respond to general inquiries and provide information and guidance 
  • Use general knowledge of library policies and procedures
  • Receive and respond to specific inquiries and provide information, guidance, and advice 
  • Use comprehensive knowledge of library policies and procedures
Supervision
  • May provide functional supervision to designated employees and/or affiliates
Conditions
  • Standard library office and service areas
  • Occasional lifting of 25-50lbs
  • Standard library office and service areas
  • Infrequent lifting of 25lbs
  • Standard library office and service areas
  • Weekend or evening hours 
Minimum Qualifications
  • High school diploma and one year related experience
  • Basic computer skills
  • High school diploma, two years of college coursework, and one to two years' related experience
  • Knowledge of computer applications and hardware required
  • High school diploma, two years of college coursework, and three years' specific experience
  • Working knowledge of computer systems and standard applications software
  • Knowledge of a foreign language may be required




Last modified September 21 2011 10:43 AM