University of Vermont

Human Resource Services and Operations

Services Support Worker

Services Support Worker—Job Standard

Job Family: Administrative Support
Series: Services Support
Job Code: 2231
FLSA: Non-Exempt
Union Status: UE

This title is part of a career progression within the Services Support Series consisting of Services Support Clerk, Services Support Worker, Services Support Assistant, Services Support Generalist, Services Support Senior and Services Support Supervisor.

Job Overview

Provide customer assistance in support of service functions within designated areas of the University.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Respond to and refer inquiries following established guidelines; perform various transactions, process special requests and deliver or assist in customer obtaining items.

Operate and assist in basic maintenance of equipment specific to a designated work area.

Maintain daily records and complete related forms; use standard software applications.

May operate University vehicle on/off campus.

May provide functional supervision to designated employees and/or affiliates.

Process invoices, sort and prepare materials associated with service such as mail or merchandise. Maintain areas and displays.

Minimum Qualifications 

Education and experience equivalent to: 

High School diploma required with up to one year of related experience. A valid driver's license or ability to obtain and driver's check may be required. Lifting of 5 - 25 lbs. regularly and up to 70 lbs. occasionally. Specific physical requirements may apply based on job functions.

Last modified September 10 2014 03:06 PM