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Services Support Generalist

Services Support Generalist—Job Standard

Job Family: Administrative Support
Series: Services Support
Job Code: 2221
FLSA: Non-Exempt
Union Status: UE

This title is part of a career progression within the Services Support Series consisting of Services Support Clerk, Services Support Worker, Services Support Assistant, Services Support Generalist, Services Support Senior, and Services Support Supervisor.


Job Overview

Perform general materials acquisition and maintenance, and provide customer assistance in support of service functions within designated areas of the University.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Perform general materials acquisition and maintenance, and provide customer assistance in support of service functions within designated areas of the University; use judgment in solving problems and determining work methods; oversee receipt, storage, distribution and inventory; select and determine requirements of specific merchandise within the context of departmental guidelines and based on an understanding of external procedures.

Provide customer assistance and respond to general to complex inquiries based on a general knowledge of University processes and procedures; convey operational procedures, locate and provide materials, perform sales transactions and specialized services.

Operate and maintain/repair equipment specific to a designated work area.

Maintain, process and verify related forms; use standard software applications.

May operate University vehicle on/off campus.

May provide functional supervision to designated employees and/or affiliates.

Minimum Qualifications 

Education and experience equivalent to: 

High school diploma and two years' experience required. A valid driver's license or ability to obtain and driver's check may be required. Lifting of 5 - 25 lbs. regularly and up to 70 lbs. occasionally. Specific physical requirements may apply based on job functions.





Last modified September 10 2014 03:06 PM