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Services Support Assistant

Services Support Assistant—Job Standard

Job Family: Administrative Support
Series: Services Support
Job Code: 2201
FLSA: Non-Exempt
Union Status: UE

This title is part of a career progression within the Services Support Series consisting of Services Support Clerk, Services Support Worker, Services Support Assistant, Services Support Generalist, Services Support Senior and Services Support Supervisor.


Job Overview

Perform routine to general materials acquisition and maintenance and provide customer assistance in support of service functions within designated areas of the University.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Perform routine to general materials acquisition and maintenance and provide customer assistance in support of service functions within designated areas of the University; use judgment in determining work methods; prepare merchandise, supplies, mail and inventories for distribution, shelving and display; locate misplaced items; select and determine requirements of specific merchandise within the context of departmental guidelines; maintain supply areas and displays.

Provide customer assistance and respond to routine and general inquiries and provide information regarding operational procedures based on a familiarity with University processes and procedures; locate and provide materials, and perform sales transactions.

Operate and assist in maintenance/repairs of equipment specific to a designated work area.

Maintain, process and verify related forms; use standard software applications.

May operate University vehicle on/off campus.

May provide functional supervision to designated employees and/or affiliates.

Minimum Qualifications 

Education and experience equivalent to: 

High school diploma and one year of experience required. A valid driver's license or ability to obtain and driver's check may be required. Specific physical requirements may apply based on job functions. Lifting of 5 - 25 lbs. regularly and up to 70 lbs. occasionally.

Last modified September 10 2014 03:06 PM