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Office/Program Support Assistant

Office/Program Support Assistant—Job Standard

Job Family: Administrative Support
Series: Office/Program Support
Job Code: 2021, 2022
FLSA: Non-Exempt
Union Status:

This title is part of a career progression within the Office/Program Support Series consisting of Office/Program Support Assistant, Office/Program Support Generalist, and Office/Program Support Senior.


Job Overview

Provide routine office support and records maintenance for administrative and/or academic areas within the University.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide routine office support and records maintenance for administrative and/or academic areas within the University following established procedures; use sensitive information within the framework of departmental guidelines.

Respond to and refer inquiries; greet visitors and provide general information and assistance to students, faculty, staff or public based on a familiarity with University policies and procedures.

Prepare and/or process and assist with verification of forms, documents and materials; use software applications to develop and maintain databases, forms and spreadsheets and generate standard reports following established procedures; update website information.

Provide scheduling support including calendars, meetings, conferences, travel and may coordinate activities related to program and/or projects.

Perform routine office functions: photocopy materials, prepare and distribute mail, maintain activity logs. Operate equipment specific to work area.  
 
May provide functional supervision to designated employees and/or affiliates.

Minimum Qualifications 

Education and experience equivalent to: 

High school diploma, one to two years office experience, and working knowledge of software applications used to support office functions required. Keyboarding speed of 35 WPM required.




Last modified September 21 2011 10:19 AM