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Office/Program Outreach Support

Office/Program Outreach Support—Job Standard

Job Family: Administrative Support
Series: Office/Program Support
Job Code: 2111
FLSA: Non-Exempt
Union Status:

This job standard may be part of one or more career progressions within the Office/Program Support series.


Job Overview

Provide outreach services to targeted populations and provide program support for a designated area of the University.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide outreach services to targeted populations and provide program support for a designated area of the University: use information from site visits, committees, and referral sources to assess needs of targeted populations; identify appropriate community agencies and resources; and evaluate and provide information and assistance to eligible participants within the context of departmental guidelines.

Coordinate activities with internal and/or external groups, committees, and community agencies related to projects, processes, marketing, referrals, and information sharing; may develop and present program materials and displays based on a comprehensive knowledge of University policies and procedures.

Provide general program support: maintain participant and resource data, calendars, and agendas; generate reports; and participate in conferences, workshops, and meetings.

Identify, recruit and train volunteers.

May provide functional supervision to designated employees and affiliates.

Minimum Qualifications 

Education and experience equivalent to: 

High school diploma, one to three years of related experience, and working knowledge of software applications used to support area operations required.






Last modified September 21 2011 10:18 AM