Configuring E-Mail Clients for Secure Socket Layer (SSL)

Eudora 5.2.1

1. Start Eudora.
2. In the menu bar, click Tools and select Options.
3. Click the Checking Mail category from the list on the left. Under Secure Sockets when Receiving, select "If Available, STARTTLS" from the drop-down menu.
4. Click the Sending Mail category from the list on the left. Put a check in the "Allow authentication" checkbox. Under Secure Sockets when Sending, select "If Available, STARTTLS" from the drop-down menu.
5. Click OK to save the changes.
6. Try to check mail. If checking mail fails:
   • in the menu, click Tools and select Personalities. The Personalities frame should appear where your mailboxes normally are.
   • Right click <Dominant> (or whatever the name of your Personality is) and left click Properties.
   • Click the Incoming Mail tab at the top.
   • Click the Last SSL Info button at the bottom (if you get an error message when you do this, try checking mail again; Eudora must try and fail the mail check).
   • Click the Certificate Information Manager button.
   • Click the Add to Trusted button at the bottom.
   • Click Done, then OK, and OK again.
   • Check mail again. It may take a little time (especially if you have a lot of stored mail), but the check should now succeed. Click Tools and select Mailboxes to return to your list of mailboxes.

7. Try to send mail. If sending mail fails:
   • Click the New Message button to open a blank message window.
   • Copy and paste this text into the body of the blank message window:

     <x-eudora-option:SSLReceiveVersion=6>

   • The text will appear in blue as a clickable link. Hold down the ALT key on your keyboard and click on the link.
   • In the window that opens, click OK to accept the new value.
   • Copy, paste, and ALT-click the other following text as well:

     <x-eudora-option:SSLSendVersion=6>

     <x-eudora-option:SSLAltPortReceiveVersion=6>

     <x-eudora-option:SSLAltPortSendVersion=6>

   • Click OK for each to accept their new values.
   • Try to send mail again. The send should now succeed.

Netscape 7.1/Mozilla 1.4

1. Start your mail program.
2. In the menu bar, click Edit and choose Mail & Newsgroups Account Settings.
3. Click Server Settings and check "Use secure connection (SSL)."
4. Click Outgoing Server (SMTP) and check "Use name and password." Make sure your Zoo NetID appears in the User Name field.
5. On that same screen, set Use secure connection (SSL) to "When available."
6. Click OK to save the changes.

Outlook Express 6

1. Start Outlook Express.
2. In the menu bar, click Tools and choose Accounts.
3. Click the Mail tab, highlight your mail account, and click the Properties button.
4. Click the Servers tab. Under Outgoing Mail Server, check the box "My server requires authentication."
5. Next to that, click the Settings button, and make sure Logon Information is set to "Use same settings as my incoming mail server." Then click OK.
6. Click the Advanced tab and check BOTH "This server requires a secure connection (SSL)" checkboxes.
7. Click OK to save the changes. If asked to refresh your mailboxes, click Yes. Click Close to return to the main Outlook Express screen.

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