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Computer Depot Labor Rates

The Computer Depot Hourly Labor Rates For UVM affiliated*
Departments, Staff, Faculty, & Students

Effective July 1, 2008:

Hourly Rate 
Minimum**
Carry-In
$75.00
$37.50 (1/2 hr.)
On-Site
$85.00
$63.75 (3/4 hr.)

* The Depot's primary mission is to the UVM community. Therefore, we only provide service to UVM affiliates. Non-affiliates must locate service providers in their local communities. Models currently serviced.

** Depot Minimum Labor Fee

Any work performed at the Depot (diagnosis, repair, upgrades, installations, etc.) is subject to a standard, minimum labor fee of one-half hour. This fee will be waived if:

  • The service can be performed by the Computer Depot Clinic (CDC) with your participation, or by the School of Business Administration (if you are a student enrolled in that school).

  • The repair is covered by the manufacturer's warranty or accidental damage protection plan.

Not all services are covered under warranties or damage protection plans. Some examples are, but not limited to: software/configuration problems & corrections (though in most of these cases we will advise taking advantage of the free services offered by the CDC as above), human error, intentional damage, no problems found, loss of data or use, etc. Accidental damage coverage is determined by an accidental damage protection plan's terms and conditions. Each manufacturer solely defines its warranty coverage, not the Depot; please see your warranty statement for details.

Attempted data recovery/backup by hardware service technicians is subject to a minimum fee of one-half hour (1/2 hr.) labor. Please be advised that this labor fee will be due whether or not the recovery attempt is successful.

Last modified October 01 2009 11:09 AM

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