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Calendar, Email, Collaboration Tools Update

Email System Enhancements Proceed; No Major Calendar or Email Changes Imminent

This spring, the Calendar and Email Advisory Committee completed its work and issued a report describing three options for meeting the University's calendar, email, and collaboration needs.  For several reasons, including the ongoing search for a Chief Information Officer, a final decision on the committee's recommendations is being postponed.  Work is proceeding on key performance, reliability, and usability enhancements to the current email system. 

Writing to the advisory committee, Chief Information Officer Mara Saule and Vice President for Finance and Administration Michael Gower said, "We should be considering the integration of calendar and email tools with a University portal, and we should be exploring document management needs and options. A document management study (Project CATalog), lead by Al Turgeon, is currently underway, and we expect to pursue a portal in the near future. The choices we make in those areas can have significant implications for our calendar and email systems, both in terms of our needs and in areas of system compatibility. At the same time, we are searching for a Chief Information Officer, and we are reluctant to make major infrastructure decisions before that person is on board. We simply need to have more open questions answered -- more pieces of the puzzle on the table -- before it's appropriate or wise to make a multimillion-dollar commitment to calendar and email systems." 

Notice to Bidders

The ten vendors that had submitted proposals received the following notice:

Thank you for your proposal in response to the University of Vermont's RFP #03-07-05 for Email, Personal Organization, Calendar, Collaboration, and Communication Systems. A task force has examined the proposals in depth, considering factors ranging from technical and functional merit in meeting the University's varied and complex needs, to ease of conversion, user references, and one-time and ongoing costs. As announced in November, our most recent work has looked very closely at Microsoft Exchange, Mirapoint, Oracle Collaboration Suite, Stalker Software CommuniGate Pro, and various options for enhancing and refining systems that are already in place. The task force wants, in particular, to express its appreciation to the vendors who dedicated their time and talents to on-campus system demonstrations this winter and spring.

We have chosen not to embark on the implementation of new calendar and email systems at this time. Several factors have influenced this decision: we want to consider the integration of calendar and email tools with a University portal; we are exploring our document and content management needs in greater detail; and we are searching for a Chief Information Officer. Our portal and document management needs and options need to be much clearer before we make commitments to calendar and email systems. These factors are of much greater impact and importance than we perceived them to be when the RFP was published last year. We are reluctant to make major infrastructure decisions before our new CIO is on board.

I hope that you will continue to keep us up-to-date with product developments and success stories from other higher education institutions, so that we'll be better able to move quickly when all of the pieces of the puzzle start to come together.

Again, thank you for your thorough work in responding to our RFP and to our many questions, for providing us with reference sites, and for your visits and product demonstrations. We sincerely appreciate your help in meeting our communication, organization, and collaboration needs.


Progress on Current Email System

Over the summer, CIT is moving ahead with updates to the current email system, as recommended in the advisory committee's report, including more reliable storage, a new web email interface and the Cyrus email server software. These enhancements will make the current system more reliable, more functional, and faster.

Oracle Calendar

Oracle's synchronization server, providing the ability to schedule meetings among users of Microsoft Exchange (the College of Medicine and the School if Business Administration) and users of Oracle Calendar (all other University departments) has been officially released.  CIT hopes to evaluate this new server, since it would solve one of our key unmet calendar needs. 

For more information, including the RFP and the advisory committee's report, please see the Email, Personal Organization, Calendar,  Collaboration, and Communication Systems web site

Author: Dean Williams, CIT Client Services

Last modified July 12 2005 04:24 PM

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