2013 Workshop Descriptions

Here are the descriptions of the many fine workshops being offered this year:

A Conversation with Trustees (edu064)

Facilitator: Rodman Cory
Time: Wednesday, March 6 from 2:00 to 3:00 PM

Consider this an invitation to sit down with a small group of trustees and talk about things that matter to UVM. We'll start the hour with the trustees taking a few moments to help us understand who they are and why they chose to serve in such a demanding role. The balance of the time will be devoted to a two-way conversation about hopes and dreams and fears and vision…giving staff the opportunity to listen and share with trustees and trustees the opportunity to do the same with staff.

Advocate for Yourself at Work (edu083)

Presenters: Melody Burkins, Stephanie Dion
Time: Thursday, March 7 from 8:30 to 10:00 AM

This interactive workshop especially for women will explore issues related to career advancement including setting professional goals, balancing professional responsibilities with personal responsibilities, and advocating for the support you need to achieve your goals. The session is open to all, but will focus on the dynamics of successfully navigating the professional world as a woman.

Affirmative Action Recruiting and Hiring: Best Practices (edu069)

Presenters: Jes Kraus, Dana Hutchinson
Time: Tuesday, March 5 from 10:30 AM to Noon

UVM has a compelling interest in cultivating an educational and work environment rich in diversity and opportunity. To that end, AAEO, in consultation with campus partners, has updated recruiting practices to drive the University interest and to assure compliance with federal regulations through affirmative recruiting practices and philosophies. This workshop will address concepts such as:

• cultural fluency
• diversity as an imperative
• essential elements of a successful search
• dynamic networking
• objective selection
• interview protocol and question guidance, plus
• ideas on creating inclusive, welcoming impressions

This is an important training opportunity for campus leaders chairing and participating in searches.

All Fired Up! (edu072)

Presenters: John Marcus, Joe Beaudry
Time: Tuesday, March 5 from 2:30 to 3:30 PM

Nationwide, a fire department responds to a fire every 23 seconds and each year more than 3,000 Americans die as a result of fires. Learn the facts about fires and staying safe at home and at work. This workshop will cover fire behavior, smoke and carbon monoxide alarms, cooking fire safety and fire extinguishers. The session will culminate with hands-on fire extinguisher training using live fire (weather permitting).

Americans with Disabilities Act (edu049)

Presenter: Leslie Parr
Time: Tuesday, March 5 from 1:00 to 2:00 PM

The Americans with Disabilities Act (ADA) protects qualified individuals with disabilities as they seek employment and while they are working. How does UVM fulfill its responsibilities as an employer and what is your role as a member of the University community? This workshop will describe provisions of the ADA, focusing especially on the responsibilities supervisors have related to interviewing, hiring, interactive discussion and reasonable accommodation. Bring your questions and concerns to this workshop led by UVM's Faculty and Staff ADA Liaison.

Appreciative Inquiry (edu079)

Presenter: Eric Hoefel
Time: Wednesday, March 6 from 1:00 to 3:00 PM

One of the basic premises of Appreciative Inquiry (Ai) is that all voices within a system are valid and that the best change experiences engage everyone in the process. Understand the philosophy behind Appreciative Inquiry (Ai) and how Ai can transform the way you view change. We will use stories and exercises to examine Ai principles as they touch both your work and your personal life.

Basic Excel 2010 (edu084)

Presenter: Stephen Lunna
Time: Thursday, March 7 from 8:30 to 10:00 AM

Effectively organizing and managing data is an increasingly valuable skill that can be applied immediately in many jobs at UVM. Learning to use MS Excel is a great first step to build or improve your capacity to understand and analyze information. Presented within this framework, this class will cover the basic skills necessary for creating and editing spreadsheets:

• Understand Ribbons, Tabs, Groups and Back Stage View
• Create worksheets and apply basic formatting to achieve data organization goals
• Describe specific components of Excel Worksheet software
• Edit data and worksheets to fit specific needs
• Practice Excel skills utilizing real-world examples

Basic PowerPoint 2010 (edu014)

Presenter: Stephen Lunna
Time: Wednesday, March 6 from 8:30 to 10:00 AM

Learn the components of effective PowerPoint slide design and practice building PowerPoint presentations using Microsoft PowerPoint 2010. Understand how to increase your productivity through the use of templates and the reuse of slides. Discover how to avoid common PowerPoint mistakes and increase the overall impact of your presentation.

Basic Word 2010 (edu068)

Presenter: Brett Neal
Time: Tuesday, March 5 from 10:30 AM to Noon

Microsoft Word 2010 is a word-processing program designed to help you create professional-quality documents including memos, letters and reference materials. With a full complement of document-formatting tools, Word helps you organize and produce text documents more efficiently. We'll start at the beginning and explore tabs, command groups, document navigation, basic formatting, and applying a Word template.

Building Your Stress Toolbox (edu074)

Presenter: Henrietta Menzies
Time: Wednesday, March 6 from 10:30 AM to Noon

The hectic pace of life and the demands of the workplace generate stress for each of us. This workshop is aimed at helping you to get out ahead of the stress--to prepare for it in a sense. Stress may be unavoidable, but you are not helpless against it. Come to this session to learn more about how to handle stress and get the tools you need to meet it at the door and keep it at a low level. Take a step toward freeing yourself from its grip and learn to operate in a more relaxed frame of mind.

Career Paths at UVM (edu080)

Presenters: Ginnie Gude, Lynn Budnik, Donna Martin
Time: Thursday, March 7 from 8:30 to 10:00 AM

This session will provide insight to help individuals use UVM's web-based career pay position information for career planning purposes. We will review job standards, career progressions (both standard and alternate), and pay bands. Time will also be given to a the topic of tailoring your resume and cover letter for individual positions.

Communicating Effectively with Chinese Students (edu073)

Presenters: Juefei Wang, Wang Ping, Jennifer Fath
Time: Wednesday, March 6 from 10:30 AM to Noon

With large numbers of Chinese students entering American institutions, cross-cultural communication presents a challenge to many staff members. How do Chinese students communicate in their own culture? How do they perceive American institutions? What strategies are helpful for communicationing with these students? This presentation will describe characteristics of Chinese culture that impact the Chinese way of communication, and recommend positive approaches for communication with Chinese students.

Communicating with Non-Native English Speakers (edu016)

Presenter: Emma Swift
Time: Thursday, March 7 from 8:30 to 10:00 AM

This workshop will examine common areas of communication breakdown between native speakers of English and those speaking English as a second language. The presentation will provide participants with tools to communicate in a way that allows both parties to be better understood.

Cross-Cultural Communication: Intro to the Basic Skills (edu103)

Presenter: Sherwood Smith
Time: Tuesday, March 5 from 10:30 AM to Noon

Course Objective: The objective is for us all to gain a better ability to critically analyze our own leadership processes and the meaning of culture for our work and in our lives. The course will focus on four cultural themes: Verbal / Nonverbal — Competition/Collaboration — Power / Control — Individual/Collective. These four themes will provide a structure for a critical analysis of how difference is socially constructed within cultures.

Course Goals:

• Examine some of the values, behaviors, beliefs, and customs that are associated with cultural heritage
• Broaden and enrich our understanding of cross cultural themes
• Analyze the dynamics of cultures as they are manifest within ourselves, our work and our institutions

Custodians of Sustainability (edu100)

Presenters: Barbara Benton, Paul Campo
Time: Wednesday, March 6 from 2:00 to 3:00 PM

This presentation will provide an update on the many environmentally-responsible improvements undertaken by UVM Custodial Services in the last few years. These improvements include initiatives touching each of the three pillars of sustainability: economic, environmental, and social. Find out what this means for UVM and for you.

Diagramming Business Issues: Picture This! (edu089)

Presenter: Mike Kessler
Time: Thursday, March 7 from 10:30 AM to Noon

Books go on shelves...diagrams go on walls. Participants in this workshop will sample an array of diagrams and discuss their thoughts about what makes "a great diagram great." After drawing some important conclusions, you will be introduced to simple and effective visual communication tips, along with Microsoft Office techniques for constructing the simplest diagram possible for any complex business issue. Afterward, you will put this knowledge to work, either by creating your own "live" diagram to be used in an actual presentation, or by working on practice diagrams.

Diversity and Justice at UVM: A Perspective of Our History (edu096)

Presenter: Patrick Brown
Time: Wednesday, March 6 from 8:30 AM to 10:00 AM

Ever wonder where the principles found in "Our Common Ground" originated? Is UVM the same place it was 25 years ago? What has changed? How have students and staff worked to bring about this change? Can you identify the parts of our early years that are still important today? We will explore UVM's justice history through a variety of presentation modes including video from the 1960's, from the 1988 Waterman Takeover, and the 1991 Waterman Takeover. Come learn a few new things about UVM and see how you may help shape our future.

EMS for Campus Planners (edu077)

Presenter: Brandi Cahill
Time: Wednesday, March 6 from 2:00 to 3:30 PM

Virtual Event Management Systems (Virtual EMS) is the software that the University of Vermont uses to request rooms and services for events. If you are a faculty member, staff member, or student employee at the University of Vermont, and you are responsible for planning events or requesting catering for your department, this training will show you the ropes! Virtual EMS replaced Resource 25 (R25) and Food Venue in February 2013!

EMS for Service Providers (edu067)

Presenter: Brandi Cahill
Time: Tuesday, March 5 from 8:30 to 10:00 AM

If you are responsible for providing services at events, this session is for you! During this session we will learn about using the dashboard, approving and denying requests for services, and various reports.

Examples of service providers on campus are UVM Video, Physical Plant Electrical, Physical Plant Grounds, Physical Plant Recycling, Physical Plant, Carpentry, Custodial, Media Services, CAES Production Crew, Davis Center Production, PFG Athletics Crew, Sodexo Catering managers and supervisors, Police Services, Transportation and Parking Services.

If you have already attended EMS Training for Service Providers, you are welcome to come again!

EMS for Department Schedulers (edu075)

Presenter: Brandi Cahill
Time: Wednesday, March 6 from 10:30 AM to Noon

If you are responsible for departmental scheduling of events, this session is for you!

Get the Most from Campus Recreation (edu009)

Presenter: Campus Rec Staff
Time: Tuesday, March 5 from 1:00 to 2:00 PM

Join us for a complete tour of the UVM athletic complex and an overview of the recreation options available to staff and their families. Areas covered will include: Programming (Fitness, Intramural Sports, Youth and Family, Physical Education Classes); Facilities available for open recreation use (Fitness Center, Indoor Track, Basketball, Tennis and Racquetball Courts); and Membership (for staff who are not benefits-eligible, and for the family and friends of staff). Whatever your interest or fitness level we will have something that is fun, fit, and exciting for you to try!

Greening UVM (edu071)

Presenters: Michelle Smith, Gioia Thompson
Time: Tuesday, March 5 from 2:30 AM to 3:30 PM

Join us to learn about UVM's commitments to green buildings, local water, real food, and clean energy.

Heating and Cooling at UVM (edu051)

Presenter: Alan Finkbeiner
Time: Wednesday, March 6 from 2:00 to 3:00 PM

Understand how heating and cooling functions on campus and learn how to work with it rather than against it. Get answers to your questions about air quality and comfort. Troubleshoot problems in your office. Learn how to save energy and improve efficiency.

Hot Legal Issues in Higher Ed (edu091)

Presenter: Lucy Singer
Time: Thursday, March 7 from 1:00 to 2:00 PM

This legal issues workshop will present participants with the opportunity to learn about the changing areas of law that impact work and study at the University, including rapidly-developing issues and concerns.

Internationalization at UVM (edu094)

Presenters: Gayle Nunley, Chris Lucier and Kim Howard
Time: Thursday, March 7 from 2:30 to 3:30 PM

This session will provide information on current initiatives to enhance UVM's global engagement, including increasing the enrollment of international students. We will discuss President Sullivan's strategic goals and engage the audience with questions about what this means to us as a campus community. What are the opportunities and challenges and how do we work together to support this very critical strategic effort?

Introduction to Prezi (edu085)

Presenter: Brett Neal
Time: Thursday, March 7 from 10:30 AM to Noon

Use Prezi to add drama and sophistication to all your presentations. Prezi is presentation software with a "zoomable" canvas that allows you to create visually captivating presentations. When you share ideas on a virtual canvas, you are able to lead your audience down a path of discovery. This introduction explores how to use existing Prezi templates, navigate your canvas, move, size and rotate content with the Zebra, frame content, and import a PowerPoint file.

Mindfulness Skills for Everyday Life (edu090)

Presenter: Miv London
Two Identical Sessions: Thursday, March 7 from 1:00 to 2:00 PM and again from 2:30 to 3:30 PM

Mindfulness is our innate ability to be fully present and accepting of each moment of our lives. We habitually fail to apply this important skill, and spend much of our lives lost in thoughts, fantasies, plans, worries, and anxieties. This workshop will introduce several basic practices for cultivating more mindful moments in our lives, and will provide resources and tips for developing an ongoing practice. The regular practice of mindfulness helps lower stress by cultivating greater self-awareness, self-acceptance, self-management of emotions, improved concentration, and overall enhanced well-being.

Personal Stress Management (edu076)

Presenter: Richard Dufresne of The Wellness Corporation
Time: Wednesday, March 6 from 2:00 to 3:30 PM

Seminar objectives include an overview of the impact of stress on our health and every-day life and the factors involved in stress management. The instructor will focus on teaching techniques to help individuals cope with stress. Participants will learn the importance of balance and apply the SPICES model to identify areas that can provide greater balance. The workshop covers:

• Facts about stress
• Understanding stress
• Symptom identification
• Stressor identification
• Stress management skills
• Self-Contracting to help reduce the impact of stress in one's work and personal life

Preparing for the Unthinkable: The Campus Shooter (edu098)

Presenter: Sue Roberts
Time: Tuesday, March 5 from 1:00 to 2:00 PM

Join campus police for this interactive workshop focused on what you need to know to maximize your chance of surviving the unthinkable scenario of an active campus shooter. This session includes a brief video designed to help you understand what to do in the event that you are involved in a campus incident. As part of the presentation there will be plenty of time for questions and answers with campus police officers.

Preventing Harassment and Bias (edu078)

Presenters: Jes Kraus, Dana Hutchinson
Time: Wednesday, March 6 from 1:00 to 3:00 PM

Join the Office of Affirmative Action for a conversation about your rights and responsibilities related to the prevention of sexual harassment and bias on campus. This interactive session will explore the issue of sexual harassment and bias prevention using real life examples and will give you the tools to recognize and respond appropriately. This workshop will also cover the ins and outs of reporting and documenting incidences of harassment and bias on campus and discuss the support resources available.

Quick, Healthy Meals That Won't Break the Bank (edu061)

Presenter: Tracy Gallo
Time: Wednesday, March 6 from 1:00 to 3:00 PM

In this workshop, you can expect to pick up some great ideas about how to eat healthy on a budget, get recipes to make quick, easy meals for you and your family, and navigate the supermarket without giving in to temptation. We will also share tips and resources to keep you on track.

SEC_RITY Needs U — IT Professional (edu081)

Presenters: Darcy Pientka, Lynne Meeks, Don Tripp, Dan Brisson, Sam Hooker, Dean Williams
Time: Wednesday, March 6 from 2:00 to 3:00 PM

Information Technology professionals have traditionally addressed information security challenges by deploying software and hardware solutions. While this approach has frequently improved the security of the technology, those improvements have driven threats to target user behavior. The Information Security Operations Team offers this "State of Information Security at UVM" presentation for IT professionals featuring:

• The Five Things You Need to Know About UVM's New Information Security Policy
• Educating Users About Information Security Without Their Eyes Glazing Over
• Whole Disk Encryption: What It's For, What It's Not, and Why We Need to Use It
• Overview of Current Threats and UVM's Countermeasures

SEC_RITY Needs U — Non-IT Professional (edu070)

Presenters: Darcy Pientka, Lynne Meeks, Don Tripp, Dan Brisson, Sam Hooker, Dean Williams
Time: Tuesday, March 5 from 1:00 to 2:00 PM

Keeping sensitive information safe in today's technology landscape is a complicated task for non-IT staff who just want to get their work done. Join UVM's Information Security Operations Team and start to untangle things in a user-focused, nontechnical session including: The five things you need to know about UVM's new Information Security Policy; phishing: why it matters and why it works; PGP whole disk encryption—what is it for; and how to avoid making headlines when you don't want to.

Social Media at UVM (edu104)

Presenter: Amanda Waite
Time: Thursday, March 7 from 1:00 to 2:00 PM

Are you managing a UVM social media account? Thinking about starting one for your department, office or other UVM group? Hear more about the social media landscape at the University, and learn opportunities and techniques for connecting with the campus community and beyond. This workshop will also allow time to share ideas for cross-collaboration among UVM social media channels—and to connect with the people behind the account names.

Sowing the Seeds of Engagement (edu102)

Presenters: Caryn Gronvold, Leslie Parr, Amanda McIntire
Time: Thursday, March 7 from 10:30 AM to Noon

"Engaged employees" are those who are committed to their work, their organization and their coworkers and will act in ways that further the goals and objectives of the institution. Engaged employees are more loyal, more productive, have higher morale and an overall higher job satisfaction than their disengaged peers. In this interactive presentation, you will learn the fundamentals of employee engagement, best practices for engaging your employees, and stories of success here on campus.

Speak to Your UVM Experience (edu099)

Presenters: Barbara Johnson, Lee Stewart, Joel Shapiro
Time: Tuesday, March 5 from 2:30 to 3:30 PM

Here's your invitation to sit down with members of the Human Resource Services leadership team to talk about your involvement in the University community. What do you enjoy about your role at the University? How has the UVM community changed during your time here? Do you feel well-supported? What can the University do to further support your success? What are your hopes and dreams for the institution? This is an opportunity to dialogue with your colleagues in HRS about your UVM work experience.

Staff Council Town Meeting (edu092)

Presenters: Catherine Symans, Jeff Bukowski et al.
Time: Thursday, March 7 from 1:00 to 2:00 PM

Do you want to help make UVM a better place? Do you have a question, concern, or idea you want to share? Staff Council invites you to attend this Town Meeting forum and share your voice.

Staff Council is a governance body made up of elected representatives from across the University who serve in an advisory capacity to the University President. For more than 40 years, Staff Council has served as an advocate for all staff by seeking out and responding to their ideas and concerns, representing them to the University administration, and keeping staff informed of University initiatives. Staff Council also works to create a cohesive community at UVM, have a positive impact on staff culture, and promote the betterment of all.

This Town Meeting is an opportunity to learn about the work of Staff Council while having the opportunity to ask questions, raise concerns and provide constructive feedback. We want to know what's on your mind so we can work to better address the needs of staff at UVM. We hope you'll join us, but if you can't make it, consider sharing your thoughts with Staff Council via e-mail at Staff.Council@uvm.edu.

Staff Recognition Best Practices (edu097)

Presenter: Joel Shapiro
Time: Thursday, March 7 from 2:30 to 3:30 PM

Being recognized and appreciatied are instrumental in helping people feeling valued at work. Join us for a panel discussion on the importance of appreciating and recognizing staff in the development of a healthy and happy workplace. Several panel members will share the approaches they have developed. We will also discuss clear principles to keep in mind when developing your own approach and you will have a chance to share recognition strategies both small and large in your experience at UVM.

Stress Management for Supervisors (edu105)

Presenter: Richard Dufresne of The Wellness Corporation
Time: Wednesday, March 6 from 10:30 AM to Noon

Managers must balance deadlines, supervising duties, and getting their own work done. Humans have survived due to their capacity to adapt. Yet the adaptive strategies that one may use to cope with work stress may not always be in the best interest of the person's health and wellbeing. We will take a look at four strategies that reduce the impact of the stress that comes from today's 24/7 world. This workshop will:

• Review statistics demonstrating that certain types of workloads can affect productivity
• Identify specific work stressors and determine a person's locus of control for each stressor
• Identify how personal traits can feed the stress habit
• Provide six antidotes to counteract six common stressors at work
• Review four key strategies to help reduce the impact of work stress

Surviving Generational Differences (edu088)

Presenter: Jill Jemison
Time: Thursday, March 7 from 10:30 AM to Noon

This session will focus on generation cohorts (Millennials, Gen X, Baby Boomers) and coworker relationships. We will review the barriers to effective communication across generations that affect higher ed and impact everyday work. Participants will analyze the characteristics and perspectives of the generations as they relate to vital professional relationships. Expect to gain insight into improving communication and relationships between generations and discuss how to encourage positive change among your colleagues.

Taking Classes While Working at UVM (edu093)

Presenter: Jef Bukowski, Cathi Cody-Hudson, Vika Pleshakova, Tracey Gauthier, Robin Gronlund
Time: Thursday, March 7 from 2:30 to 3:30 PM

Have you been thinking about furthering your education at the University of Vermont, taking advantage of the generous tuition remission benefit available to employees? Not sure how to go about the process? Concerned about balancing your personal and professional life with classes and coursework? Then attending this workshop is the place to begin. This collaborative presentation by the Staff Council and Continuing Education will discuss how to navigate taking classes, offer information on how tuition remission works, and provide opportunities for participants to ask questions of staff who have successfully completed (or are near to completing) an undergraduate or graduate degree at UVM.

Tech Dim Sum (edu087)

Presenter: Hope Greenberg
Time: Wednesday, March 6 from 8:30 to 10:00 AM

Tech Dim Sum? "Bite size" introductions to a variety of applications. Google MyMaps, xtranormal, PBWiki, WordPress Blogs, Omeka, dSpace, eBooks, Ning, BigBlueButton, Twitter, Jing, Camtasia--there are so many apps, but who has time to decide if they are useful before installing and learning them? In this session you will get a quick introduction to these and other apps, a look at how some are being used at UVM, and some ideas for how you might use them too. Do you have a favorite app?...we'll share those as well.

Understanding Your PRMB (Post-Retirement Medical Benefits) (edu101)

Presenters: Greg Brown, Holly Zanes, Megan Reed
Time: Thursday, March 7 from 1:00 to 2:00 PM

Join the UVM retirement planning staff for this session and walk away with a clear understanding of the post-retirement medical benefits plan changes that take effect on July 1, 2014. This workshop, designed for those nearing retirement, will help longer-service employees better understand the PRMB cost-share considerations that will help them plan ahead for retirement. Topics that will be covered include:

• What to expect when meeting with an employee advisor
• PRMB benefits and Medicare
• Understanding your expenses during retirement
• The importance of having a personal budget
• Maintaining a relationship with retirement vendors
• Understanding the tax implications of retirement income, and
• Understanding the critical differences in retiring before and after June 30, 2014.

Who You Are and How You Are in Conflict (edu062)

Presenters: Kim Martin, Lara Scott
Time: Tuesday, March 5 from 8:30 to 10:00 AM

Conflict is inherent in any relationship (workplace, personal, etc.). Many of us have learned how to manage conflict through rules and norms modeled by our families, the media, educational systems and other social systems. However, the messages and behaviors we have learned through observation and experience often go unexamined. In this workshop we will provide the opportunity to better understand our own conflict beliefs, triggers and approaches. In addition, we will examine avenues for working with conflict as it arises in the workplace, and equip you with basic tools for conflict intervention. Learn about who you are and how you are in conflict; we promise to keep it peaceful!

Your Money Personality (edu086)

Presenter: Kit Ardell, Laurie Fay
Time: Thursday, March 7 from 10:30 AM to Noon

Do you know what a money personality is? Would you be interested to discover your money personality and recognize why that is such valuable information? Understanding your money personality is the first step toward creating an effective spending plan, tracking how you spend your money, and becoming a more effective money manager. Come to this fun, interactive session and learn how all of your money decisions are influenced by your money personality.

Your UVM Medical Coverage — Bosnian (edu040)

Presenter: Ingrid Temer
Time: Thursday, March 7 from 10:00 to 11:00 AM

This session, presented by Blue Cross and Blue Shield of Vermont, will be professionally translated into Bosnian for our Bosnian-speaking employees. We will review healthcare benefits offered to UVM staff and will answer a variety of questions, including: What are my healthcare benefits? How do my medical benefits work? How do I see a doctor? What are preventive benefits? What should I do if I have questions about a doctor bill? If time permits, the Blue Cross and Blue Shield representative will be available after the session to answer personal questions.

Your UVM Medical Coverage — Vietnamese (edu059)

Presenter: Ingrid Temer
Time: Thursday, March 7 from 4:30 to 5:30 PM

This session, presented by Blue Cross and Blue Shield of Vermont, will be professionally translated into Vietnamese for our Vietnamese-speaking employees. We will review healthcare benefits offered to UVM staff and will answer a variety of questions, including: What are my healthcare benefits? How do my healthcare benefits work? How do I see a doctor? What are preventive benefits? What should I do if I have questions about a doctor bill? If time permits, the Blue Cross and Blue Shield representative will be available after the session to answer personal questions.

Your UVM Medical Coverage — English (edu095)

Presenter: Ingrid Temer
Time: Thursday, March 7 from 2:30 to 3:30 PM

This session, presented by Blue Cross and Blue Shield of Vermont, will review healthcare benefits offered to UVM staff and will answer a variety of questions, including: What are my healthcare benefits? How do my healthcare benefits work? How do I see a doctor? What are preventive benefits? What should I do if I have questions about a doctor bill? If time permits, the Blue Cross and Blue Shield representative will be available after the session to answer personal questions.

 

Last modified February 28 2013 10:11 AM