Blackboard Learn Help

Student Help

For Blackboard support
call UVM Computing Helpline:
(802) 656-2604
or email: helpline@uvm.edu
or submit the online request form
Helpline Hours:
Academic year:
Mon - Fri: 8:00am - 9:00pm
Sun: 4:00pm - 9:00pm

Summer and student breaks:
Mon - Fri: 8:00am - 4:30pm
Closed on UVM Holidays
Blackboard's Help Resources:
- Blackboard help site for students. (Note: there may be references to features not found on UVM's version of Blackboard)
- OnDemand Video Tutorials
- Blackboard's online user guide provides comprehensive resources. (Note: there may be references to features not found on UVM's version of Blackboard)
Test Taking Tips
List of supported browsers.
Bb Mobile App info
The UVM Office of the Registrar's site has everything you need to know about course registration, including an extensive FAQ
Blackboard Known Problems

Blackboard How-To pages
For Blackboard support
call UVM Computing Helpline:
(802) 656-2604
or email: helpline@uvm.edu
or submit the online request form
Helpline Hours:
Academic year:
Mon - Fri: 8:00am - 9:00pm
Sun: 4:00pm - 9:00pm

Summer and student breaks:
Mon - Fri: 8:00am - 4:30pm
Closed on UVM Holidays
OnDemand Video Tutorials
Blackboard's help site for Instructors. (Note: there may be references to features not found on UVM's version of Blackboard)
The Blackboard instructor guide provides comprehensive documentation of the application.
Workshops at the CTL
"Dr. Is In" for walk-in help at the CTL
Bb Mobile App info
List of supported browsers.
Blackboard Known Problems