All student IT support requests should go through ETS Client Services
The College of Nursing and Health Sciences recommends that all incoming first-year students purchase laptops. The specific recommendations are as follows:
Computers are available for purchase through the UVM Computer Depot.
All non-emergency requests should go through the CNHS Footprints database system. If your problem involves internet access, your department's administrative staff can submit a Footprint for you.
Instructions for creating a footprints request.
Several podcast tutorials created by ETS full-time and student staff. http://www.uvm.edu/it/help/
Several options for connecting to Active Directory (MyDocs, H: drive, and S: drive) from home. Off-campus access to your files.
E-mail at UVM is facilitated through Enterprise Technology Services (ETS). Learn all about e-mail at UVM on ETS's website.
ETS also handles NetID accounts and passwords. Go to the interface for resetting your password.
You may want to set up vacation notification when you're out of the office. Learn all about e-mail at UVM on ETS's website.
You may do your scheduling through Oracle Calendar. Take a short-cut to the Oracle Calendar log-in screen.
UVM maintains a collection of frequently-downloaded software for MACs and PCs. Log-in to the password protected software website.