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University of Vermont News

• 113 Waterman computer lab and classrooms -- and Help Line -- open this weekend with new hours
• 113 Waterman computer lab and classrooms open Oct. 4-5 weekend
• Computer Depot Clinic Hours: Temporary Changes beginning Monday September 29, 2008
• What's New in UVM Computing for Fall
• SCAM WARNING: "Computer Database Maintainance"

Q & a

• Help! I've lost my password!
• My computer has a virus. What do I do?
• All about email
• All About zoo.uvm.edu
• How do I get access from off campus?

To-do list

• Students: Setting up your new Macintosh Computer Document (purchased through UVM)
• Students: Setting up your new Window Computer Document (purchased through UVM)
• Students: Setting up your computer at UVM (Not Purchased through UVM)

Enterprise Technology Services (ETS) can help.

Are you stuck? Have a question about your computer? Blue Screen of Death?  Whether your computer just won't start, or you're looking for ways to learn more about your computer, we can help you find the resources you need.

• Computer Depot Sales (software, computers, peripherals) 112 Davis Center, 9:00 am - 4:30 pm M-F*
• Computer Depot Service (computer repairs) 112 Davis Center, 9:00 am - 4:30 pm M-F*
• Computer Depot Clinic (computer support, work with a technician) 112 Davis Center, 9:00 am - 4:30pm M-F*
• Help Line
  

* Closed on UVM Administrative Holidays.  Hours for Summer and Intersession Breaks

Need help now? Give these options a try!

• Search for the answer
  Try searching UVM's web space - click on Search near the upper left corner of this web page.
• Submit your request with UVM's Footprints Tracking System!
• Call the Help Line at 656-2604

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Help Line

ETS's Help Line can answer many questions and is available to all current UVM students, faculty, and staff.  If the friendly Help Line staff cannot answer your question, they will escalate it to one of our consultants for resolution.

Helpline hours:

Monday - Thursday	8:00am - 9:00pm
Friday	8:00am - 5:00pm
Summer, Intersessions	Mon - Fri: 8:00am - 5:00pm

Submit your request with UVM's Footprints Tracking System!

You will receive a response by phone or email.  Please leave a good contact phone number.

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Computer Depot Clinic

Bring your laptop computer (and power cord) or computer desktop tower (no monitor, keyboard, or mouse, just the computer) to the Computer Depot Clinic located at the Computer Depot on the 1st Floor of the Davis Center, in the Computer Depot, during clinic hours and get help with problems that are difficult to resolve over the phone or via email.  If you did not purchase your computer from the Depot, we can still help you, but please bring any original CDs or DVDs that came with your computer.

HOURS:

Academic year Monday - Friday	9:00 am - 4:30pm
Summer/Intersessions Monday - Friday	9:00 am - 4:30pm

Please note: The Computer Depot Clinic is closed during weekends & UVM Holidays, and consultant availability may be reduced during intersessions (summers & vacations).  To confirm clinic availability contact the Computer Depot at 656-3067.

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Jobs

Are you a current UVM student looking for a job with ETS? Click here to find out more!

Last modified August 27 2008 01:10 PM