• A-Z
• Directory
• Webmail

• UVM Home
• Enterprise Technology Services
  • Computers
  • Email
  • Help
  • Handhelds-Palm-Blackberry-Treo
  • Network
  • Planning
  • Policies
  • Safe Computing
  • Services
  • Software
  • IT Newsletter
  • New to UVM?
  • Prospective Students
  • Community Programs
  • Projects
  • ETS Home
  • iPods @ UVM
  • Staff Absences

University of Vermont News

• Updated SPSS license authorization codes available
• NOD32 Antivirus virus signature database update resulted in unresponsive computers
• BSAD Senior Project looks at ETS Help Services
• SCAM WARNING: "Verify and Update Your UVM Email"
• Computer Depot Clinic (CDC) Expands Hours

Q & a

• Help! I've lost my password!
• My computer has a virus. What do I do?
• All about email
• All About zoo.uvm.edu
• How do I get access from off campus?

Enterprise Technology Services (ETS) can help.

• Computer Depot Sales (software, computers, peripherals)
• Computer Depot Service (computer repairs) 112 Davis Center 9:00 am - 4:30pm M-F*
• Computer Depot Clinic (computer support, work with a technician, bring power cord) 112 Davis Center 9:00 am - 4:30pm M-F*
• * Closed on UVM Administrative Holidays
• Hours for Summer and Intercessions

Are you stuck? Have a question about your computer? Blue Screen of Death?

Whether your computer just won't start, or you're looking for ways to learn more about your computer, we can help you find the resources you need.

Need help now? Give these options a try!

• Search for the answer
  Try searching UVM's web space - click on Search near the upper left corner of this web page.
• Submit your request with UVM's Footprints Tracking System!
• Call the Help Line at 656-2604

---

Jobs

Are you a current UVM student looking for a job with ETS? Click here to find out more!

---

Help Line

ETS's Help Line can answer many questions and is available to all current UVM students, faculty, and staff.  If the friendly Help Line staff cannot answer your question, they will forward it to one of our consultants for resolution.

Helpline hours:

Spring and Fall
Monday - Thursday	8:00am - 9:00pm
Friday	8:00am - 5:00pm
Summer, Intercessions	Mon--Fri 8:00am - 5:00pm

Submit your request with UVM's Footprints Tracking System!

You will receive a response by phone or email--please leave a good contact phone number.

---

Computer Depot Clinic

Bring your laptop computer (& power cord) or computer desktop tower (no monitor, keyboard, or mouse, just the computer) to the Computer Depot Clinic located at the Computer Depot on the 1st Floor of the Davis Center, in the Computer Depot, during clinic hours and get help with problems that are difficult to resolve over the phone or via email.  If you did not purchase your computer from the Depot, we can still help you, but please bring any original CDs that came with your computer.

HOURS:

Academic year & Summer
Academic year Monday - Friday	9:00 am - 4:30pm
Summer/Intersessions Monday - Friday	9:00 am - 4:30pm

Please be aware: The Computer Depot Clinic is closed during weekends & UVM Holidays; and consultant availability may be reduced during intercessions (summers & vacations).  To confirm clinic availability contact the Computer Depot at 656-3067.

Last modified June 16 2008 09:32 AM