University of Vermont

School of Business Administration

Vermont Family Business Library

Members and partners of the Vermont Family Business Initiative are welcome to borrow any of the books from our resource library. Please email the Vermont Family Business Initiative for more information.

All in the Family Business: A Personal Memoir and Corporate History

by George G., Jr. Raymond, D. Bruce Merrifield

This paradigm of American corporate history tells the interwoven stories of George Raymond's successful business career and his personal life. As a teenager, Raymond went to work for his father's firm, The Raymond Corporation. He rose to become its president, developed a revolutionary product, the narrow-aisle forklift truck, and made the company a premier manufacturer of materials handling equipment. Just as he was starting to enjoy his success, tragedy struck: a murder shattered his family. Having remarried and reached retirement age years later, Raymond picked as his successor a CEO who became an adversary. Finally, he was compelled to force the sale of his family-owned company. By all accounts, the book is a classic case history of a family business and a gripping personal memoir.

Beyond Survival: A Business Owner's Guide for Success

by Leon A. Danco

As a successful business owner, you realize that financial success is just the beginning.you still have many other challenges to face. However, the real threat to the continued success and growth of your business doesn't come from ruthless competitors, spiraling costs, oppressive government regulations, militant unions or runaway inflation. The main threat lies in the managerial practices and policies that you - like too many other business owners - have chosen to follow since the day you started business. Over the years, age and success have become your partners and they demand from you a set of solutions and approaches that are totally different from what you had to use to survive in the "good ol' days." You had the dream, the ability, and the guts to build your business from virtual scratch, but now you must also have the guts to accept the fact that the perpetuation of your business is in your hands and is your responsibility. You've been running so fast and working so hard that it's been difficult for you to take an objective look at what you are doing - or failing to do - to ensure the survival, growth and profitable continuity of your business. Time is your most precious asset, but you only have a finite amount of it. You must begin by making some changes now, while there is still time to make them. In this book, Dr. Danco outlines his recommendations for ensuring the success, continuity, and perpetuation of the business you have built on your sweat, guts, and talent. As a teacher, consultant, and advisor for nearly four decades, to thousands of family-owned or privately-held businesses, he has made it his goal to force business owners to take critical looks at themselves, their actions, their business, and their family - examinations that are absolutely necessary if their dream is to survive. The survival of your company is a vital ingredient in our North American way of life. It depends on your courage and your action.

Born Rich A documentary

by Jamie Johnson

First-time filmmaker Jamie Johnson, a 23-year-old heir to the Johnson & Johnson pharmaceutical fortune, captures the rituals, worries and social customs of the young Trumps, Vanderbilts, Newhouses and Bloombergs in the documentary special, BORN RICH, a 2003 Sundance Film Festival selection. Offering candid insights into the privileges and burdens of inheriting more money than most people will earn in a lifetime.

Country Stores of Vermont: A History and Guide

by Dennis Bathory-Kitsz

Visiting a country store in Vermont is a unique adventure, since each carries its own particular stock of special wares and memorable characters. What all customers should know (and if you forget, any owner will quickly remind you) is that if they don't have it, you don't need it. Author Bathroy-Kitsz takes readers across the state to places that are the very heart of communities big and small, where locals have been keeping their house keys behind the counter and solving the world's problems on the front stoop for over two hundred years.

The Couple's Business Guide

by Amy Lyon

Ten of Vermont's married entrepreneurs give practical advice on starting and staying in business. Readers will learn the pros and cons of building or buying a business, how to work with each other's individual strengths and weaknesses, the nuts and bolts of a business plan, and much more. Featured businesses include Ward's Pond Farm, Uncle Dave's Kitchen, Mother Myrick's Confections, and Herb Patch LTD.

Creating Effective Boards for Private Enterprises: Meeting the Challenges of Continuity & Competition

by John L. Ward

One of the best, most thorough and step-by-step map of the process of putting a board together that is available to my knowledge. Anyone with a closely held company who is considering putting an outside board together (and most should), this is the place to start.

Deep Economy: The Wealth of Communities and the Durable Future

by Bill McKibben

In this powerful and provocative manifesto, Bill McKibben offers the biggest challenge in a generation to the prevailing view of our economy. Deep Economy makes the compelling case for moving beyond "growth" as the paramount economic ideal and pursuing prosperity in a more local direction, with regions producing more of their own food, generating more of their own energy, and even creating more of their own culture and entertainment. Our purchases need not be at odds with the things we truly value, McKibben argues, and the more we nurture the essential humanity of our economy, the more we will recapture our own.

Don't Bring it to Work: Breaking the Family Patterns that Limit Success

by Sylvia Lafair

How can you get to the bottom of workplace behaviors that simply don't work for you or your organization? Don't Bring It to Work explores what happens when patterns originally created to cope with family conflicts are unleashed in the workplace. This groundbreaking book draws on the success of Sylvia Lafair's PatternAware program Total Leadership Connections. Throughout the book she shows how to break the cycle of pattern repetition and offers the tools that can turn unhealthy family baggage into creative energy that will foster better workplace associations and career success.

Lafair identifies the thirteen most common patterns that correspond to characters familiar to anyone who has ever worked in an office: Super Achiever, Rebel, Persecutor, Victim, Rescuer, Clown, Martyr, Splitter, Procrastinator, Drama Queen or King, Pleaser, Denier, and Avoider. To help overcome destructive behavior problems, she maps out the three main steps for becoming aware of patterns and finding the way OUT:

  • Observe your behavior to discern underlying patterns
  • Understand and probe deeper to discover the origins of these patterns
  • Transform your behavior by taking action to change

The book includes a wealth of real-life anecdotes and practical, workbook-style exercises that clearly show how anyone can get beyond old, outmoded attempts at conflict resolution and empower themselves to make profound differences both at work and in their personal lives.

The Etiquette Advantage in Business: Personal Skills for Professional Success

by Peggy Post & Peter Post

In this guide to etiquette for businesspeople, the authors tackle what to do in situations such as job searches, business interactions, conflicts, supervisor-employee relationships, meetings, and social events as well as cultural issues. The authors explain the reasons behind proper etiquette, its importance, and give advice on sexual harassment, telecommuting, appropriate dress, customer relationships, gifts, and written and oral communication.

Family: The Compact Among Generations

by James E. Hughes Jr.

Family Wealth has become a modern classic for exceptional families and their advisers with more than 20,000 sold in hardcover. In this new, major work, James Hughes brings to bear decades of experience working with and studying families to offer panoramic insights into what makes families flourish and fail. This book lays out the basis for the vision of family governance the author has been developing through his work and research. His advice addresses not only what to do but how to think about the complex issues of family governance, growth, and stability and the ongoing challenge of nurturing the happiness of each family member.

Fifth Wave Leadership: The Internal Frontier

By Morris R. Shechtman

Morris Shectchman is an internaitonal change-management consultant whose ideas have shaped public debate in thei country. A former university professor and psychotherapist, he was chosen by congressional Republicans as one of the most influential minds of our generation after he wrote the highly acclaimed Working Without a Net: How to Survive & Thrive in Today's High Risk Business World. Using organizational case histories and stoies of successful individuals who reinvented their familiars and embraced chage and growth, Shechtman will prepare you for an increasingly complex future by helping you find the solutions within yourself.

From the Kitchen Table to the Conference Table: Family Business Communication

by Laura Michaud

Working with the ones you love is both a blessing and a challenge. Now you can enhance the blessings and minimize the challenges by learning how to understand and use various communication skills, forums, and techniques.

From Siblings to Cousins: Prospering in the Third Generation and Beyond

by Craig E. Aronoff, Ph.D. and John L. Ward, Ph.D.

If you are a sibling owner, this book will help you create the circumstances to help your children become successful team, if it's the family's goal to continue in business together. This is a how-to book aimed at helping the cousin generation continue working together successfully.

Good to Great: Why Some Companies Make the Leap...and Others Don't

by Jim Collins

Based on a five-year research project, Good to Great answers the question: "Can a good company become a great company, and, if so, how?" True to the rigorous research methodology and invigorating teaching style of Jim Collins, Good to Great teaches how even the dowdiest of companies can make the leap to outperform market leaders the likes of Coca-Cola, Intel, General Electric, and Merck.

Healthy Growth for the Family Business

by Jennifer M. Pendergast, PH.D.

Healthy Growth for the Family Business is aimed at helping members of family businesses sort out the issues associated with growth and arrive at decisions that are best for the business and the family.

You will learn that growth can mean different things to different people, and not just in terms of increases in sales and profits. The way some family business owners look at growth will offer inspiration and spur creativity as you seek answers for your own company.

Family shareholders and board members will learn a great deal from Dr. Pendergast's new book. When they have a better understanding of the issues involved in growth, these family members can support you in moving the family business in the direction it needs to go.

How to Get from No to Go: The Magic of Negotiating Winning Agreements

by Robert D. Rutherford, Ph.D.

Each of the forty-six lessons in How to Get From NO to GO: The Magic of Negotiating Winning Agreements gives a specific direction to enhance the reader's ability to negotiate the inevitable differences with others and gain what they want from anyone at home, work or in life.

Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Jack Mitchell

A master of customer service reveals his proven secrets to developing long-standing relationships and customer loyalty by making business personal.nce a customer, always a friend-that is the simple philosophy behind Mitchells/Richards, two of the most successful clothing stores in the nation-and that is why Jack Mitchell, his family, and associates inspire the enduring loyalty and admiration of his customers, including today's top CEOs. Jack's two stores, Richards in Greenwich, Connecticut, and Mitchells in Westport, Connecticut, suit up discerning customers from across the country. Now for the first time, Jack Mitchell shares the secrets of his family's innovative merchandising and management approach in his book Hug Your Customers. It's a deceptively simple but winning approach to customer service-that a relationship is at the heart of every transaction. Jack Mitchells' business philosophy is based on 'hugs'-personal touches such as knowing every customer's name and clothing preferences or handing out free coffee and newspapers on the commuter train platform. Complete with anecdotes that exemplify outstanding customer service, Hug Your Customers shows how any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. At a time when customer service has become the difference between success and failure, Hug Your Customers shows how Jack's one-of-a-kind philosophy brings winning results.

Ideas are Free

by Alan G. Robinson & Dean M. Schroeder

Ever since Frederick Taylor advocated that it was management's job to "think" and the worker's job to "do," this perspective has been the basis for the policies, structures, and operating practices of most business organizations. Although this division between thinking and doing may have worked 100 years ago, it is severely limiting in today's environment, where it is the front-line worker who is in the best position to notice problems and suggest ideas. In example after example, the authors show how companies that encourage and implement the ideas of the entire workforce are the ones that come up with the most innovative and successful strategies. Contrary to past thinking on the subject, they make it clear that monetary rewards are not the best way to elicit ideas, and that emphasis on small ideas can be a more effective strategy than shooting for a "home run." The methods described show how to create an environment that encourages ideas, help employees develop knowledge and improve their problem-solving skills, and properly manage the ideas that are generated, including their larger implications.

Keep Your Business Close...and Your Family Closer: Building on the Inherent Strengths of Your Family Business

by Larry Hollar

Business school teaches you business theories. Your mother lends you family advice. But who can give you the real scoop on mixing business and family? A family-business veteran, of course, who has lived through the misgivings of family-business succession, the uncertainty of hiring a son-in-law...and still believes in family business.

In Keep Your Business Close, and Your Family Closer, author Larry Hollar weaves stories of international business success with hard-earned advice. From grandpa's tried-and-true truisms to academic theories, this book offers something for everyone in the business...from mail room to board room.

Kids, Wealth, and Consequences: Ensuring a Responsible Financial Future for the Next Generation

by Richard A. Morris and Jayne A Pearl

Leaving children with a substantial amount of money can be a boon or a burden. High-net-worth parents need to give their children an education to navigate today's complex world. The question becomes how to raise children with a sense of reality and balance, imparting a strong work ethic, and making them good stewards of their wealth.

Kids, Wealth, and Consequences enlightens high-net-worth parents about the unique issues they need to explore. The book addresses the "hard" financial issues, such as investing and estate planning, as well as the "soft" emotional issues relating to values, family, and communication. Morris and Pearl detail strategies and techniques to help parents raise children who appreciate and know how to manage the wealth they inherit.

Richard Morris spent many years working for his family's multimillion dollar business, and learned firsthand the challenges of business ownership and family wealth.

Jayne Pearl is an experienced journalist who writes about families, family businesses, and money.

Leading at a Higher Level

by Ken Blanchard

Lead at a higher level. Lead your people to greatness as you create high performing organizations that make life better for everyone.

The Founding Associates and Consulting Partners of The Ken Blanchard Companies have spent more than 25 years helping good leaders become great, and stay great. Now, for the first time, they've brought together everything they have learned about outstanding leadership.

Leading at the Speed of Growth

by Katherine Catlin & Jana Matthews

Learn how to take your company to the next level of growth through the stories of over 500 successful entrepreneurs. Developed by the Kauffman Center for Entrepreneurial Leadership, this flagship book introduces a new series on managing growth. The authors expertly guide you through the three stages of entrepreneurial growth: initial growth, rapid growth, and continuous growth. Personal stories told by successful entrepreneurs reveal the hows and whys of evolving as a leader at each stage, identifying red flags, vital signs, and secrets of sustained growth. Become a dynamic leader by using this book as your roadmap to entrepreneurial success.

The Little Red Book of Family Business

By David Bork

This pocket-sized book of wisdom about working in the complex and rewarding world of family business. The advice contained within was culled from Bork's 40 years of experience as a family business consultant. This easy-to-read book contains ideas that are to-the-point, insightful and sometimes humorous. The book briefly highlights 27 topics, including boundaries, competence, competition in the family, sibling relationships, and more. This little book of expert advice is a must read for family businesses that wish to grow and thrive.

Managing Upside Down: The Seven Intentions of Values-Centered Leadership

by Tom Chappell

In 1996, Chappell and his wife, Kate, almost sold their successful company, Tom's of Maine, known for its baking-soda toothpaste, chest rubs and other natural-ingredient products. Instead, they found a new COO/partner, Tom O'Brien, former deodorant chief of Procter & Gamble, and embarked on a binge of new product launches. In this well-intentioned but unoriginal handbook, Chappell, founder/CEO of the company that bears his first name, outlines his seven-step program (the "Seven Intentions") designed to help business managers focus on social and environmental responsibility rather than on the bottom line. "Managing Upside Down" means "letting your own deepest beliefs and values... drive your business," and Chappell, who went to Harvard Divinity School, expands here on the message of his first book, The Soul of a Business (1993), which stressed that spiritual goals and the pursuit of profit are compatible. But much of his advice has a very familiar ring (flatten the hierarchy; give employees permission to act and think creatively; establish interlocking teams, etc.). As it concentrates on his own company's success story, the book often comes across as shameless self-promotion, and it is padded with testimonies from the company's stars. Platitudinous and preachy, this manifesto may nevertheless reach segments of corporate America, though its most receptive readership will probably be like-minded entrepreneurs. Chappell's insistence that companies large and small have an obligation to serve the community and protect the environment deserves to be widely heard, and Tom's of Maine practices what it preaches, giving grants to various organizations and encouraging employees to spend 5% of their paid work time volunteering in community jobs and services.

Robert E. Rich: Memoirs of an Innovator

By Micheal J. Billoni

When Bob Rich Sr. introduced whipped topping in 1945, he realised the importance of research and development. "There was no handbooks telling us what to do because we had inventered the product," he says. "We also did not have an extensive laboratory with scientists. We had to figure out how to make it work."

As he celebrates his 65th year as a businessman on October 1, 2000, one of his favorite lines to Associates within the world-wide comapny is "Research is how Rich Products got started, research is how we are growing today and research is certainly the future for our company."

Midas Managers: How Every Business They Touch Turns to Gold

by Rob Slee

Some businesspeople intuitively know how to create wealth. They are constantly increasing the value of their business holdings, regardless of industry conditions or economic cycles. It s more than good luck, since the same people strike gold again and again. These wealth-creators just seem to have the Midas touch. I call them Midas Managers. Most managers can surely use the help. Business has never been more competitive than in the 21st century. As we hear over and over, we now live in an always-on global economy powered by technology, logistics and the spread of capitalism to all corners of the world. Today, large publicly held corporations are faring well because they buy and sell in global markets and have for years, but the same cannot be said for most private companies. They might buy globally, but they sell domestically. At best, America s privately owned businesses are getting only half the benefits of globalization. So what? you might be asking yourself. Well, if our private companies aren t globally competitive, then they re in trouble. And if they re in trouble, we re all in trouble. Privately owned businesses generate more than 50 percent of America s gross domestic product and account for 80 percent of new jobs. On their own, U.S. private capital markets would rank as perhaps the world s largest economy. But we should be alarmed: Currently about 75% of owners of private businesses are not increasing the value of their firms. I ll say it again: If the private business sector fails, America fails. This book contains 18.5 stories of how Midas Managers develop and implement innovative strategies to create value for their companies and wealth for themselves. Each of their stories is followed by a Blueprint, which provides step-by-step instructions for readers who want to employ these strategies in their own businesses. And this is the key insight. It takes a Midas Manager to create a Midas strategy, but nearly anyone can exploit the strategy to create wealth for their own account.

The Millionaire Next Door: Surprise Secrets of America's Wealthy

by Thomas J. Stanley and William D. Danko

How can you join the ranks of America's wealthy (defined as people whose net worth is over one million dollars)? It's easy, say doctors Stanley and Danko, who have spent the last 20 years interviewing members of this elite club: you just have to follow seven simple rules. The first rule is, always live well below your means. The last rule is, choose your occupation wisely. You'll have to buy the book to find out the other five. It's only fair. The authors' conclusions are commonsensical. But, as they point out, their prescription often flies in the face of what we think wealthy people should do. There are no pop stars or athletes in this book, but plenty of wall-board manufacturers--particularly ones who take cheap, infrequent vacations! Stanley and Danko mercilessly show how wealth takes sacrifice, discipline, and hard work, qualities that are positively discouraged by our high-consumption society. "You aren't what you drive," admonish the authors. Somewhere, Benjamin Franklin is smiling.

Philanthropy Heirs & Values: How Successful Families are Using Philanthropy to Prepare their Heirs for Post-Transition Responsibilities

by Roy Williams & Vic Preisser

The ten commitments outlined in Dr. Massey's new book will help you get the right people in the right positions to develop a focused, values-driven, high performance team. Learn how to get every member to take personal ownership of your team's success by creating shared purpose, values, and strategic goals. Gain insights on setting up profit sharing, establishing work standards, and correcting performance problems, in addition to creating a learning organization that is able to adapt to the challenges of the next century. Build a team environment where people have fun and play to win. Increase employee retention, job satisfaction, commitment, and productivity that will propel your team to a championship performance. The empowering topics covered include: committing to getting the right people on the bus; getting everyone on the same page; creating a learning environment; sharing the profits and losses; turning around poor performance; dancing with your team members; playing to win; growing through adversity; having fun; and, most importantly, playing large.

Resonant Leadership

by Richard Boyatzis and Annie McKee

Leaders everywhere recognized the validity of resonant leadership, but struggled with how to achieve and sustain resonance amid the relentless demands of work and life. Now, the authors provide an indispensable guide to overcoming the vicious cycle of stress, sacrifice, and dissonance that afflicts many leaders. Drawing from extensive multidisciplinary research and real-life stories, this book offers a field-tested framework for creating the resonance that fuels great leadership. Rather than constantly sacrificing themselves to workplace demands, leaders can manage the cycle using specific techniques to combat stress, avoid burnout, and renew themselves physically, mentally, and emotionally. The book reveals that the path to resonance is through mindfulness, hope, and compassion and shows how intentionally employing these qualities creates effective and enduring leadership. Great leaders are resonant leaders. The book offers the inspiration and tools to spark and sustain resonance in ourselves and in those we lead.

Rich Dad, Poor Dad

by Robert T. Kiyosaki and Sharon L. Lechter C.P.A.

A bestselling personal finance book phenomenon for millions of readers hoping to become masters of their money and create sustaining wealth for themselves and their families.

Sell Your Business Your Way

by Rick Rickertsen

When huge conglomerates are sold, there are teams of lawyers, accountants, and other specialists to handle all the details and dirty work. But for entrepreneurs whose sweat and blood have built the company and made it what it is, selling the business means navigating new and potentially dangerous territory. This book walks readers through the entire process of selling, from valuation and preparing the business for sale to finding a buyer and assembling and closing the deal. The author presents the many different ways to structure and finance the sale, and also addresses some often overlooked concerns, including managing the emotional issues that can undermine business and financial decisions.

Succeeding Generations: Realizing the Dream of Families in Business

by Ivan Lansberg

Finding the right successor to a well-loved founder or president is often the most difficult task an organization can face; and the challenge is often even greater for family-run businesses. Succeeding Generations explores leadership transitions in family businesses, offering a clear-eyed assessment of the different options, from direct succession to building partnerships between siblings and cousins.

There's No Such Thing as "Business" Ethics: There's Only One Rule for Making Decisions

by John C. Maxwell

In There's No Such Thing as Business Ethics, Maxwell shows how people can live with integrity by using the Golden Rule as their standard-regardless of religion, culture, or circumstances. Along the way, he delves into the desires of the human heart, reveals the five most common causes that get people off track ethically, and teaches how to develop the Midas touch when it comes to integrity.

Trust and Betrayal in the Workplace: Building Effective Relationships in your Organization

by Dennis S. Reina, Ph.D. & Michelle L Reina, Ph.D.

More tha never, there's a need for trust in the workplace. Trust makes organizations WORK. This book is all about trust; the power when it exists, the problems when it doesn't, the pain when it is lost, and the steps you can take to re-build it, engage people, and encourage collaboration. This practical approach gives you the tools to build trust, improve performance, and boost bottom-line results.

The Ultimate Legacy: How Owners of Family and Closely Held Businesses Can Achieve Their Real Purpose

by Donald J. Jonovic

Covers business operations in a family owned business and also some estate planning. Among other things, it talks about how much to let your kids have and how soon. Encourages you to make them develop themselves as people and to earn their keep. Even if you do not have a large business, it has a lot of good information.

When your Parents Sign the Paychecks: Finding Career Success Inside or Outside the Family Business

by Greg McCann

Do you want a career in your family's business? This guide shows young people with a family business how to:

  • Take charge of their education, career, and life for success and happiness.
  • Avoid entitlement, lack of direction, and feeling stuck.
  • Earn credibility and marketability in the family business.
  • Face family expectations and preserve relationships.
Working with the Ones You Love: Strategies for A Successful Family Business

by Dennis T. Jaffe, Ph.D.

This breakthrough book is the only resource designed specifically to help family members who are in business together learn to manage both work and family relationships effectively.

Last modified March 22 2013 04:29 PM