BOARD MEMBER

Chris is a proven global technology and operations leader, business leader, board member, Chief Information and Operations Officer (CIOO) with deep experience in financial services and is an expert in acquisitions and divestitures.  He transforms businesses and solves complex problems with a holistic focus on people, process, data, technology and risk to distinctively improve the customer and employee experience.  Collaboratively aligns technology roadmaps to business strategies.  As an authentic leader, he is a team builder, champion of employee engagement, growth, and development.

As CIOO of MUFG for the Americas and Senior Advisor to CEO and direct report to MUFG Global CIO, Chris led the successful conversion of 1.2mm customers and the integration of operations and technology into U.S. Bank while maintaining organizational, system and operational stability.

As Chief Information Officer of U.S. Bank, Chris worked with the Management Team to modernize Line of Business, Technology and Support Functions.

Chris served in leadership roles with increasing responsibility at Bank of America across operations, technology, card services, information security, audit, project and change management.  He has Six Sigma Lean and Black Belt certifications and earned Series 7 and 24 licenses.

Chris graduated from University of Vermont with a Bachelor of Science in Accounting. He received his commission as a 2nd Lieutenant and served four years as an active duty Quartermaster Officer.    While serving on active duty, Chris earned his MBA from Pacific Lutheran University.

Prior Advisory Board Service:
Advisor to American Diabetes Managing Committee
University of North Carolina (Charlotte) Business School

Prior Board of Directors:
Elavon Financial Services
Greater Metropolitan Housing Corporation (Minneapolis)

Mr. Higgins previously served as Chief Information Officer for U.S. Bank in Minneapolis, MN. There he was responsible for the company’s Enterprise Technology Services, which included enterprise architecture, application development, enterprise technology testing, enterprise technology program/project management, and global infrastructure. Prior to that he worked at Bank of America, where he was responsible for Enterprise Information Management, which included U.S. data warehousing, business continuity and disaster recovery, and global information security.

Mr. Higgins graduated from the University of Vermont with a Bachelor of Science degree in Accounting; he received his Master of Business Administration degree from Pacific Lutheran University.  He is a member of the University of Vermont’s Business School Advisory Board.  He has received his certification in Six Sigma Lean and Black Belt.

Prior Advisory Board Service:

University of North Carolina (Charlotte) Business School American Diabetes Association
Advisor to American Diabetes Managing Committee

Current Advisory Boards:

University of Vermont Grossman School of Business

Current Board of Directors:

Elan Financial Services
Greater Metropolitan Housing Corporation (Minneapolis)